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Bidge not working after last update

Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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After todays update i cant use bridge. 

Already tried uninstal and reinstal and is still giving this error and if i click dismiss it closes the app.

How can I adress this issue? 

System: Macbook pro 16 Intel i9 with MacOS Big Sur v11.7.2 

Captura de ecrã 2023-01-11, aÌ€s 10.47.43.pngexpand imageerror 

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Crash or freeze , Problem or error

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Hi, i had the same problem..... the support rolled back Bridge to version 12.0.3.270. Now it works. Something is broken in the versions of 13.

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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How did you rolled back?

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Hi, The support did it for me but i could have done it myself if i had had that idea. Go to Adobe Creative desktop app -> "All program" installed-> click on the 3 dotts  on the right of the  open-button on the right side of Bridge. and chose "Other versions" then you can chose another version to install... it dosen't remove the one you have... it install one more version. But it will shut down auto-update on that program to avoid overwrite the older version. I went from 13.something to the latest version of 12.... and now it works. //L

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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Thank you very much! It worked! Have a nice day! 

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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Hi @Diogo - FOTO CINE @Lizelight71   ,
Can you Share the Logs collected with Log Collector Tool with us at sharewithbr@adobe.com so that we can investigate the issue?

Meanwhile, could you please also try the below steps and see if the issue at your end is resolved?

1. Copy file  /Library/Application Support/Adobe/Adobe Bridge 2023/AMT/application.xml  to  

                     /Library/Application Support/Adobe/Bridge/13.0/AMT/application.xml
2. Launch Bridge.

3. You may have to set the desired language after relaunch.

Note: Please create folders that do not exist while copying files in step 1.


Regards,
Bridge Team

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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Hi

Sorry i found a file i didn't recognize in a map with my photos.... i threw it in the trash can.

//Liselotte

//

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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copy one xml to another?? i can understand copy one file to another folder but copy one file to another file?! How do you mean now?  i have "Adobe Bridge 2022/AMT/application.xml" and Adobe Bridge 2023/AMT/application.xml" but no Application Support/Adobe/Bridge/13.0/AMT/application.xml 

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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I know I should move over to LRC but old habits die hard. Stop making me trying to give up Bridge you guys, glitch renaming my masks before and after update, restart, etc

Don't be mean, Adobe.

@ m e l a n k a y a

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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What is your problem please?

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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I don'tl ike Lightroom either.... As soon as you have moved a file to another map, Lightroom can never find it. It is too automated. I want to have my own controll on my files. I hade the same problem with iTunes... had stuffed my ipod with many tracks manually in iTunes... and after a update of iTunes it was set default on Auto .... and it deleted all the tracks, all 6000-ish of them by itself. No i prefer Photoshop and Bridge, then i can copy, move around, rename.. and still find them.

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