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Birdge stopped syncing with my online files

New Here ,
Mar 26, 2021 Mar 26, 2021

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Hello,

 

I use OneDrive File Stream to edit work files that are saved on SharePoint in other apps. One app I use is Bridge to rename and tag photos. Normally, when I rename and tag photos, those changes are saved in SharePoint automatically through OneDrive. However, my Bridge app recently just stopped syncing properly. I rename and tag photos, but nothing changes in One Drive. I also can no longer preview the photos in Bridge because they aren't syncing properly. I assume it could be a connectivity issue, but I don't know what it would be--my wifi works fine and all my accounts are logged in properly. Please let me know if you have any ideas of what I should do!

 

Thanks.

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Import and export , Problem or error

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Community Expert ,
Mar 26, 2021 Mar 26, 2021

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You cannot use cloud services with Bridge. They are not supported and as you have found out, are not reliable. 

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New Here ,
Mar 29, 2021 Mar 29, 2021

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It did work for me for many months, and it works for my coworkers, so I thought there might be a way to fix it. But I guess the unreliability of it might just override sometimes?

Thank you for the information; I appreciate it!

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Community Expert ,
Mar 30, 2021 Mar 30, 2021

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You never know whether the latest version of a file is online or have been synch'd with your computer. A program that has cloud support will tell the computer to do a sync before doing any operations and will be notified if anything online changes. That way, you are always working with the most current files. Without support that breaks down, you could (say) add a keyword in Bridge and then the computer updates that file and your keyword is gone.

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