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Bridge 10.1.x (honestly 10.x et al) continues to freeze up on Windows 10

Community Beginner ,
Oct 14, 2020 Oct 14, 2020

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Hi community,

 

I've tried reinstalling (even windows) and it's still the same poor performance.

 

I edit photos on my gaming rig.  It doesn't matter if I'm editing on my SSDs or a 7200 RPM Spinning drive, but everytime Bridge is creating previews, videos stop playing, music and audio cuts out, and the system interface is sluggish.  All I can do is wait or be forced to load everything into Lightroom Classic and deal with that similarly slow user experience.

 

I'm running Windows 10 64-Bit, with multiple Samsung 840 Pro 2TB SSDs and Western Digital Black 8TB internal drives.  Adobe Photoshop, LR Classic, and Bridge are installed on SSDs, and the Fujifilm X-Pro 2 RAF files live on another SSD, also cache is on yet another SSD.  I have 32-GB of RAM and an i7-7700K CPU.

 

I never had these issues w/ the previous version of Bridge, and it happened day one when I went to Version 10.

 

And yes, this issue persists on multiple systems like my HP Elitebook 840 G4 with 16GB RAM and an i5-7300U

 

Is the general guidance to move backward to Version 9? 

TOPICS
Camera RAW , Crash or freeze , Performance

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Adobe Employee ,
Oct 16, 2020 Oct 16, 2020

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Hi,

 

We're sorry about the trouble with Bridge on both your Windows machines. Do you experience the same behavior on both?

 

You can try the steps suggested here: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html#main_Troubleshooting_steps

 

Please let us know if it helps!

Regards,

Nikunj

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