Bridge 15.0 crashes while starting on my Mac

Report · Nov 28, 2024

Since today, Bridge crashes upon starting. I can't even access the preferences since the program closes immediately. I de-installed it and reinstalled it, but to no avail. The version is 15.0 and I am using OS Sequoia 15.1.1.

I tried using shift-option-command while starting the software several times to purge the memory but it didn't help. And I can't see an error code any more since at some point during the multiple crasjhes I checked the box: Automatically send error message...

Can someone please help me? Thanks!

Report · Nov 29, 2024

Hi Martin,

Kindly provide the email Id you used to log in Bridge, Through it I can retrieve the error message.

Regards,

Bridge Team

Report · Nov 29, 2024

Sure, that is martin@juergens.nl

Thank you.

Martin

Report

Hi,

I do have the exact same problem on my Mac OS Sequoia 15.1.1 with Bridge Beta 15.0.1, i.e. Bridge Beta starts and crashes right after.

I don't know if it is related to Martin's problem, but, on my side, here is an extract of the logs :

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000a0000006d

Exception Codes: 0x0000000000000001, 0x0000000a0000006d

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [24371]

Thread 52 crashed with X86 Thread State (64-bit):

rax: 0x000070000d72c0ac rbx: 0x0000000a00000005 rcx: 0x000070000d72c0ac rdx: 0x000000000000005a

rdi: 0x0000000a00000005 rsi: 0x0000000000000001 rbp: 0x000070000d72a550 rsp: 0x000070000d72a540

r8: 0x0000000000000001 r9: 0x0000000000000001 r10: 0x000000000000000a r11: 0x00000000000e2780

r12: 0x000000000000005a r13: 0x000070000d72a640 r14: 0x0000000000000019 r15: 0x0000000118fbff30

rip: 0x00007ff814441025 rfl: 0x0000000000010206 cr2: 0x0000000a0000006d

Logical CPU: 8

Error Code: 0x00000004 (no mapping for user data read)

Trap Number: 14

Thread 52 instruction stream:

89 f0 5b 41 5e 5d c3 48-8d 3d 21 da 04 00 e9 7a ..[A^].H.=!....z

a9 01 00 55 48 89 e5 41-56 53 48 89 fb e8 ec f1 ...UH..AVSH.....

06 00 44 8b 30[48]8b 7b-68 48 83 c7 08 e8 0a f7 ..D.0H.{hH...... <==

06 00 e8 d7 f1 06 00 44-89 30 5b 41 5e 5d c3 55 .......D.0[A^].U

48 89 e5 41 57 41 56 41-54 53 4c 8b 67 18 45 31 H..AWAVATSL.g.E1

f6 4d 85 e4 0f 84 43 01-00 00 48 89 fb 0f b7 47 .M....C...H....G

10 a8 04 75 51 a8 08 0f-84 30 01 00 00 44 8b 3b ...uQ....0...D.;

45 29 e7 4c 89 23 45 31-f6 b9 00 00 00 00 a8 03 E).L.#E1........

75 03 8b 4b 20 89 4b 0c-45 85 ff 0f 8e 0c 01 00 u..K .K.E.......

00 48 89 df 4c 89 e6 44-89 fa e8 3a 28 00 00 85 .H..L..D...:(...

c0 0f 8e aa 00 00 00 89-c1 49 01 cc 41 29 c7 7f .........I..A)..

e0 e9 e7 00 00 00 48 83-7b 48 00 0f 84 dc 00 00 ......H.{H......

Any idea ?
Thanks.

Regards,

Jean-Daniel