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Bridge 2020 causes graphics processor to crash

Contributor ,
Nov 05, 2019 Nov 05, 2019

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Yesterday (11/4/19) I installed the new releases of Photoshop, Bridge, and Camera Raw.  All looked good at first.  Today, during about a 2 hour period, I've experienced 3 "crashes" of my GPU.  This happens rather unpredictably.  When it does happen there a message box that appears saying that there's a problem with the GPU.  When I click on the button another message box appears.  When I click the button on that box, the box is removed and the same box displayed again.  It's an endless loop which requires using the Task Manger to terminate Bridge.  On the most recent crash I was cropping an image in Bridge when things went wrong.

My OS is Windows 10 with all updates installed.  My computer is an HP Envy 750-597c with an NVIDIA GeForce GTX 1060 3GB gpu.

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Bug , Crash or freeze , Image processor , Problem or error

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People's Champ ,
Nov 05, 2019 Nov 05, 2019

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do you have the latest video driver installed?

Not the windows driver, but the Nvidia driver from their site.

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Explorer ,
Nov 06, 2019 Nov 06, 2019

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Bridge 2020 doesn't show a dialog box here on Mac, it immediatly quits after launching. This is on Catalina 10.15.1 with RX580.

Reset prefs (with ALT) , removing keychain items, etc... nothing works. I can't seem to find any relevant info of the crashing in console either.

Bridge 2019 and the other updates (PS, LR) work fine.

Am I the only one?

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Explorer ,
Nov 12, 2019 Nov 12, 2019

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I have the exact same problem on my Mac Book Pro running Catalina 10.15.1.  I have gone back to using Bridge 2019 as I don't have the same problem there.

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Explorer ,
Nov 12, 2019 Nov 12, 2019

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Yup, also gone back to v2019. I guess it's not that widespread since there is no update coming either from Adobe or Apple. To me though a crash is a pretty severe issue since well, you can't use the app but anyway Im paying for a version of Bridge so as long as it's recent it's good enough for me.

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New Here ,
Dec 06, 2019 Dec 06, 2019

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i have Bridge 2020 on 2 macs, Macbook Air and Imac. On Macbook air i have Catalina on my Imac not yet (waiting to install it when every big issue have been fixed. I'm basically testing it on Macbook air). On both Bridge keeps crashing and shoving a dialog box.
I have the last adobe update.
it's really annoying

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New Here ,
Nov 08, 2019 Nov 08, 2019

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Switching back to integrated graphics solved problem for me. Go change your settings from NVIDIA 3D Settings Menu in NVIDIA Control Panel. I hope a new driver or Bridge update might solve problem.

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