• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Bridge 2021 Rotated Thumbnails - Can't Rotate Back

Community Beginner ,
May 01, 2021 May 01, 2021

Copy link to clipboard


Hi Folks,

I'm using Bridge 2021, on a with Mac OS Catalina 10.15.7.

Thumbnails for some photos in the same folder and same drive have been rotated while others remain in the correct orientation. The rotated images can't be returned to the correct orientation (neither the rotate buttons nor the shortcut work), although they open correctly in ACR or Photoshop. Even if I open a file in ACR, with the correct orientation, and click "Done" the thumbnail remains incorrect.

I've reset the preferences (which meant having to reorganize the hundreds of thumbnails again) but that didn't solve the problem. I didn't clear the cache with that reset ... figuring that the problem was with Bridge randomly rotating the images in the first place.

Has anyone experienced and solved this issue?

Thank you for the help.

How to , Problem or error






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation