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Bridge 2022 crashes or freezes on Batch Rename

Engaged ,
Dec 18, 2021 Dec 18, 2021

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I'm still getting freezes in Bridge during Batch Renames.  I'd like to include a link to a dump file, but it is over 11Gb in size and therefore too large for my free Dropbox Account to handle.  Happy to load it to your Dropbox Account though....    My machine is a PC running Windows 11, but I had this problem before upgrading from Windows 10.  I've often found that crashing Bridge using the Windows Task Manager, and then re-opening Bridge shows that the Batch Rename HAS actually completed even though the dialog box was still up and stalled part way through.

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Bug , Crash or freeze , Problem or error

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Adobe Employee ,
Dec 25, 2021 Dec 25, 2021

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Hi there,

Sorry to hear about this. Please try resetting Bridge's preferences and let us know if it helps: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

 

Regards,
Sahil

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Engaged ,
Jan 02, 2022 Jan 02, 2022

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