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Bridge 2022 won't open on M1 Max MacBook

New Here ,
Oct 30, 2021 Oct 30, 2021

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I just downloaded the latest vierson of bridge and it wont open. I keep getting the same message and i have unintalled 3 times. i even downloaded a later version and it did the same thing.

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Crash or freeze , Problem or error

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Adobe Employee ,
Nov 10, 2021 Nov 10, 2021

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Hi,
Thanks for your feedback.

Can you try resetting the preferences. Upon launch press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) - https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html


Thanks,
Bridge Team

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Community Beginner ,
Mar 20, 2022 Mar 20, 2022

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I have the same problem and have tried resetting the preferences, with no change. The program simply won't launch on my MacBook Pro M1 Max, on macOS Monterey 12.3. I've also tried using the older versions of the software, but with no luck either. I've tried changing permissions, adding full disk access, and allowing Bridge to control system events. I've also tried reinstalling multiple times.

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Community Expert ,
Mar 21, 2022 Mar 21, 2022

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Do you get an error message? And are you installing with the CC App? Be sure to use that.

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Yes, the error message is, "Adobe Bridge 2022 quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."

 

I have indeed used the Creative Cloud app to install the software.

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Community Expert ,
Mar 21, 2022 Mar 21, 2022

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And what does the crash report say?

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Here's the error message. I saved it as an RTF.

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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I meant to say, crash report. My apologies.

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Community Beginner ,
Mar 25, 2022 Mar 25, 2022

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I found that installing both Adobe Photoshop 2022 and Bridge 2022 together appeared to have fixed the problem. I'll keep testing this setup and keep you posted should the situation change.

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People's Champ ,
Mar 26, 2022 Mar 26, 2022

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Brifge should always be installed first, then PS so the PS scripts install properly

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Community Beginner ,
Oct 16, 2022 Oct 16, 2022

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I had an issue where Photoshop 2022 wouldn't open a jpg or raw photo. I found this thread and realized my installed version of Bridge was an Intel version, and the program itself wouldn't open. I uninstalled Bridge, Photoshop and LR Classic (manually removed Camera Raw folders too). Then reinstalled Bridge 12.0.3 from online (it didn't show up in the CC app, just the Intel version). Then installed Photoshop and LR Classic. ALl is working well now! Bridge gave me a message that it was installing some Photoshop files, so I believe jbm007 is correct in the order you install the programs. Using a Macbook 16 inch M1 Max. Thanks for the help!

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