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Bridge 2023 - Cannot drag file to trashcan

Explorer ,
Nov 10, 2022 Nov 10, 2022

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I recently updated Bridge to the 2023 version and can no longer select a file and drag to the trashcan. I've never had trouble with this before until this new version loaded. Is there something I need to turn off or on to resolve this issue?

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Its apparently a bug. Use the Delete key or the trash icon in the upper right.

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Adobe Employee ,
Nov 14, 2022 Nov 14, 2022

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Hello,

 

Thank you for reaching out to us. We are able to reproduce the issue at our end and the team is currently investigating the same.

 

Thanks,

Bridge Team

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New Here ,
Nov 29, 2022 Nov 29, 2022

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same here, as well as numerous other incovenices of the new update

 

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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Hello,

 

Cannot drag file to trashcan is fixed in the latest patch release #13.0.1.583. Could you please install and confirm if that fixes the issue?
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

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Explorer ,
Nov 29, 2022 Nov 29, 2022

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Hello,

Yes, that fixed the problem, thanks so much. Sorry for my delayed response... been battling Covid since Thanksiving.

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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LATEST

No worries for the delayed response. Glad to hear that issue is resolved for you. We wish you a speedy recovery and sound health.

 

Thanks,

Bridge Team

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New Here ,
Nov 29, 2022 Nov 29, 2022

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No idea what a patch relase is and the link just just confuses me more

 

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Community Expert ,
Nov 29, 2022 Nov 29, 2022

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A "Patch" release is a new release with no new features and bugs that have been "squashed." 

 

Simply go to the Adobe Creative Cloud application, open it, go to Updates, and select Bridge. It will self-download and replace the code that needs to be replaced. 

 

Unfortunately, this is not all of the current bugs, but a good number of them. There will be more patches in the upcoming weeks and/or months.

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Adobe Employee ,
Nov 24, 2022 Nov 24, 2022

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Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

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