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Bridge 2023 shows every image duplicated

Community Beginner ,
Mar 17, 2023 Mar 17, 2023

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I updated to Bridge 2023, and now, frequently, I will open a folder and see doubles of every image. Selecting one images highlights both same-named images — and then they both un-select on their own. 

 

Restarting the program will fix it, but it always seems to come back. 

TOPICS
Bug , Camera RAW , Performance , Problem or error

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Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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i have noticed that also. think it's a grafic card acceleration  driver problem 

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Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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Having the same issue, but it's intermittent and not constant. 2017 iMac Pro with 64GB memory and a Radeon Pro Vega 56 8 GB.

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Adobe Employee ,
Mar 31, 2023 Mar 31, 2023

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Hi @Adrian Monk 2 @Hauptstadtboy @kwmccauley6 ,
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/format?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com


Thanks,
Bridge Team

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Community Beginner ,
Apr 01, 2023 Apr 01, 2023

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Bridge 13.0.3

MacOS Ventura 13.2.1

The files I am experiencing the issue with are Nikon NEF raw files, but it doesn't seem specific to the file type. 

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Community Beginner ,
Apr 02, 2023 Apr 02, 2023

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Bridge 13.0.3.693 - But this has been an issue for me long before Adobe Bridge 2023.

MacOSVentura 13.0.1

File type jpg, png, tif
Also, my primary workflow is based on Cloud/Desktop Drives (Nuxeo, Box Drive, and OneDrive). My memory is the issue is more common when working with folders and files in those locations.   

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Community Beginner ,
Apr 02, 2023 Apr 02, 2023

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But also happens from local drives. 

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LEGEND ,
Apr 03, 2023 Apr 03, 2023

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That's the problem, you CANNOT use cloud services directly with Bridge. Period. It is not supported and will likely not work correctly. ONLY use local files and folders.

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Community Beginner ,
Apr 03, 2023 Apr 03, 2023

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@Lumigraphics

Let's make sure we're on the same page, I do not connect to cloud services directly, as you stated, I connect using Box Drive, Nuxeo Drive, etc. desktop connections, sorry if I mislead you. I manage a large volume catalog photography department and our entire workflow is based on using Bridge connecting to these desktop drives and has been for years.  

 

I don’t want your statement to miss guide my conversation with Shubham V. The duplication issue happens to multiple users in our department both when connected to files/folders on our local hard drive or when connected to cloud service via desktop drives, but the issue is intermittent and had to pin down to a single cause. But I am hopeful there is a development update that would correct this issue. 

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