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Bridge 9.1.0.338 Erased Keywords - macOS 10.14.5

New Here ,
Jul 29, 2019 Jul 29, 2019

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For the third time, Bridge has unexpectedly erased all my keywords. This seemingly happened without cause; I did not just update Bridge. Using Bridge CC 2019 version 9.1.0.338 on Mac OS 10.14.5. Does anyone know how to prevent this?

Message was edited by: Sahil Chawla

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Adobe Employee ,
Jul 29, 2019 Jul 29, 2019

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Hi John,

Sorry to hear about the lost keywords.

Could you please check these forum threads and let us know if it helps?

Help needed - Keywords disappeared

Bridge: Keywords and Favorites shortcuts vanished. Is there a way to restore this? | Photoshop Famil...

Regards,
Sahil

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Community Expert ,
Jul 29, 2019 Jul 29, 2019

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There is no way to prevent this as the cause is not known... However, one can safeguard against this happening whether the cause is known or not. Simply make periodical manual exports of the keywords and or automated backups of the underlying keyword XML file. One can rebuild the keywords file by exporting keywords embedded in previously processed images.

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