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Bridge: abstract illegible broken thumbnails - what can I do?

Explorer ,
Oct 24, 2018 Oct 24, 2018

Adobe Bridge CC2019 generates thumbnails that look like broken bitmap files.

Zrzut-ekranu-2018-10-25-o-08.28.57.jpg

I have tried:

- purging the media cache

- clearing cache for the chosen element

- changing to software rendering in advanced preferences

- restarting Bridge after each change

- restarting the system

Nothing helps.

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Adobe Employee ,
Feb 11, 2019 Feb 11, 2019
LATEST

Hi there,

Sorry to hear that, it is a known issue and our engineers are working on a fix for the same.

In the meantime you can revert back to using Bridge CC 2018.


Please follow the steps here to revert to CC 2018: Install previous version of your Creative Cloud app


You may also add your vote to this issue here and follow this thread for any updates on this: Bridge CC 2019: Thumbnails/Previews not rendering correctly | Photoshop Family Customer Community

Regards,
Sahil

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