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Bridge Beta crashes when ejecting SD card

Explorer ,
Jan 18, 2023 Jan 18, 2023

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I'm using the Beta version 13.0.2.630 on a MacStudio running Moneterey. I can't eject an SD card; Brige either ignores the request or freezes.

 

Let me know if there's a fix.

 

Thanks.

 

Jim

TOPICS
Beta , Bug , Crash or freeze , Problem or error

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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Have you tried using the update to Bridge 13.0.2.636? It should have a black icon instead of the beta's white icon. It will be found in the "Updates" tab in the Adobe Creative Cloud App and is identified as 13.0.2

 

Please see if that solves the problem.

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Adobe Employee ,
Feb 03, 2023 Feb 03, 2023

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Hi Jimkahnw,


Thanks for your feedback.
Could you please share the following details about the issue:

  • Are you able to eject the card using Finder
  • Reconnect the card and try without opening Photo downloader

 

Thanks,

Bridge Team

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Explorer ,
Feb 03, 2023 Feb 03, 2023

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I was not using Photo Downloader when I encountered the problem. I just
tried using Bridge Beta with a card and it ejected properly. The flicker
problem was intermittent when reviewing images on the card.

Let me know if I can be of further assistance.

Stay healthy.

--
Jim

Jim Kahnweiler, Photographer

[Personal information deleted by moderator]

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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Jim,

I just deleted a bunch of personal information you placed in your comment. Please be aware that not everyone who reads these forums are nice people. 

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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Hi, please also state if the card is inserted an the internal reader, or an external one, and if the latter, please give its brand and model.

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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Hi Jim,

 

To make sure I understand things: you were looking at images in Bridge with the SD card inserted into your computer. When you tried to eject the card, it would not eject. Correct?

 

This is probably because the Mac is still thinking that Bridge was engaged with the card. If you happen to do this again, please quit Bridge and see if it will then eject the card. 

 

Just out of curiosity, were you doing anything with the images on the card, such as enhancing them in ACR or Photoshop? I ask because #1, this is not a good idea if these are the only copies you have of these images, but also #2, it ties more of the Mac's resources to the activity on that card, making it harder to eject. 

 

I encourage you to ingest all of the images onto your computer (or external drive) and then do the looking, enhancing, etc. 

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