• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Bridge can't interact with directories containing a question mark

New Here ,
Mar 14, 2021 Mar 14, 2021

Copy link to clipboard

Copied

This took me quite a while to figure out, but Bridge 11 seems to have serious problems dealing with any directories that have a question mark in their name. If you try to open such a directory by dragging it onto Bridge, it does nothing. If you manually navigate to the directory and try to open a file, it does nothing.

 

I'm using:

* MacOS Catalina 10.15.7

* Adobe Bridge 11.0.1.109

TOPICS
Bug

Views

112

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 14, 2021 Mar 14, 2021

Copy link to clipboard

Copied

That's because the Mac OS and Window's OS both cannot use "illegal characters" in file names, folder names, etc.

 

? / . * are amongst them.

 

Here's more info:

 

https://www.mtu.edu/umc/services/websites/writing/characters-avoid/

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 15, 2021 Mar 15, 2021

Copy link to clipboard

Copied

@gary_sc That's not true. The only characters you can't use for directories in MacOS are : and /. I've been using question marks in directories for years and it's not a problem for any other program. (It also worked fine with Adobe Bridge until recently.)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

Its generally a bad idea to use question marks and with Bridge being cross-pllatform, I'm not surprised. Just change those folder names.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

It's a bad idea to use question marks???! I'm trying to report a bug that likely affects thousands of users and y'all are telling me I just need to stop using question marks? Even though MacOS has supported question marks in directory names since its inception? Even though all other programs for MacOS (even cross-platform ones) are fine with question marks? Do you think I should stop using lowercase letters as well? I hear some older computer systems don't support them.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

I would have said that even if Adobe wasn't involved. But hey you do you.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
People's Champ ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

Works just fine here.

Big Slur 11.2.3

Adobe Bridge 11.0.1.109

 

Could be a OS issue.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 07, 2022 Aug 07, 2022

Copy link to clipboard

Copied

LATEST

I discovered the same problem today. If there is a question mark in the folder name, Bridge is unable to find photos within it by searching metadata, and changing the metadata causes thumbnails to turn blank (white), and other weirdness. Even if question marks are not allowed, Bridge should inform the user rather than just failing to work properly.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines