Bridge CC 2017 Will Not Open

[taylorm46579275]

Hi!

My Bridge CC 2017 will not open when I click on it; I've tried re-installing it a million times and I still get this message:

Not sure what to do now. Also cannot find a way to get in contact with support. Adobe is making this very difficult.

[Akash Sharma · Accepted solution]

Hi taylorm,

We're sorry that you're having trouble using Bridge CC.

Please try resetting the preferences of Bridge CC: -

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Let us know if that helps.

Regards,

Akash