Bridge CC 2018 exits and logs me out of macOS

Report · Apr 27, 2018

Hello

I'm experiencing af little strange issue. Out of nowhere, Bridge exits and logs me out of the user session – just as if I selected "Log out [username]" in the Apple menu.

I get no reason, no prompt like "Bridge crashed, submit report" or anything. Just quits everything and logs me out. It happens when I try to view one or more images/files (like PDF) large, like hitting the spacebar or CMD+B (Review).

macOS 10.13.4

Bridge CC 2018 8.0.1.282

Anybody else experiencing this?

All the best

Michael

Report · Apr 27, 2018

Usually this is the windowserver crashing. You can use Console to look through log files, there should be crash logs that might explain what is going on.

I would test with a new, clean user profile to see if that fixes it. If so, you have a bad preferences files someplace or something installed for just your user profile. If not, its a system-level issue.

Report · Apr 28, 2018

Thank you. This made me able to find others experiencing the same issue... which seems to be a bit older than I expected.

Anyways, it looks like an issue between the graphics driver (old Intel HD4000) and Bridge. I've disabled the hardware acceleration, and had no crashes since. Hopefully, it stays that way.

Cheers