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Bridge CC 2018 freeze when open After Effect CC 2017 preset (ffx)

New Here ,
Nov 20, 2017 Nov 20, 2017

Hi, When i opened  after effect cc preset at preview window on Bridge CC 2018 is always freeze. And my preview window cannot show the movement of the effect, just only appear the name of the ffx file (ex: Flip up.ffx). How to fix this?
looking forward for your advice & solution.


FYI : im using MAC OS High Sierra.

Thanks,

445
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correct answers 1 Correct answer

New Here , Nov 29, 2017 Nov 29, 2017

Hai Sahil,
Thanks for your answer, but I've have done this problem with simple solution. I update my after effect cc (2017) to after effect cc (2018). Then I tried preview the after effect preset again on bridge cc (2018), the preview window works & animation preview playing again as usual. Bye bye freeze, Hopefully my answer can help the others.

Regards,
Falah

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Adobe Employee ,
Nov 29, 2017 Nov 29, 2017

Hi Falahm,

You may try resetting the preferences of Bridge & let us know if it helps: Troubleshoot Adobe Bridge for errors and freezes

Regards,

Sahil

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New Here ,
Nov 29, 2017 Nov 29, 2017
LATEST

Hai Sahil,
Thanks for your answer, but I've have done this problem with simple solution. I update my after effect cc (2017) to after effect cc (2018). Then I tried preview the after effect preset again on bridge cc (2018), the preview window works & animation preview playing again as usual. Bye bye freeze, Hopefully my answer can help the others.

Regards,
Falah

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines