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Bridge CC not displaying thumbnail/preview large PSD (win7)

Contributor ,
Nov 22, 2013 Nov 22, 2013

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Hello!

Latest Bridge CC, will not display thumbnail or preview of many of my large (1.5-3gb) PSD files.

1) I have PURGED CACHE in Prefs

2) I've individual cleared cache for individual PSDs.

So, I just see the generic icon.

My only reason for even using Bridge is to visually select from my large PSD/TIFFS without having to open them first.

I'm pretty sure these same files previewd when I was running CS6 Bridge.  Lightroom 5's import will show the preview.

Thanks

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correct answers 1 Correct answer

Enthusiast , Nov 22, 2013 Nov 22, 2013

Have you checked your Preferences - Thumbnails - Do Not Process Files Larger Than xxxx MB

You may need to increase the size.

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Enthusiast ,
Nov 22, 2013 Nov 22, 2013

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Have you checked your Preferences - Thumbnails - Do Not Process Files Larger Than xxxx MB

You may need to increase the size.

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Contributor ,
Nov 22, 2013 Nov 22, 2013

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Thanks. That did the trick. It was strange since the thumbnails work in CS5.1 and 6. And I knew about Purging the Cache.

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People's Champ ,
Nov 22, 2013 Nov 22, 2013

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It was strange since the thumbnails work in CS5.1 and 6

Then you must have set them before to a larger amount, I believe the default is 1000 MB and has been so for as long as I can remember

But I'm not sure about the generic icon because usually it shows a low quality thumb with black border, like the ones you get when using 'Prefer embedded' as quality.

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Community Beginner ,
Sep 12, 2015 Sep 12, 2015

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I have had this and defo a bug. If you apply a development conversion to multiple images everything goes belly up.

Cheer up, tomorrow is another day.

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Community Beginner ,
Dec 18, 2016 Dec 18, 2016

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Increasing the size in this setting also solved a problem I had not being able to add keywords to the psd files. Thanks 🙂

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Community Beginner ,
Jan 13, 2018 Jan 13, 2018

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I've had the same problem and I kept trying various things to fix it, didn't quite realise what issue was at the beginning. All my files were larger than 2GB, so I solved this issue by changing the thumbnail size to a larger appropriate size. Thanks for your help.

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Community Beginner ,
Jan 29, 2018 Jan 29, 2018

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Oh Thank YOU!  I just crossed the 'bridge' into GIG plus..

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Participant ,
Mar 18, 2024 Mar 18, 2024

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God bless you. I thought my huge files would never show until NOW!! I don't understand the reasoning behind that adjustment, but at least I was able to change it. My files are typically 4 gigabytes and they just didn't shoe.

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New Here ,
Sep 21, 2016 Sep 21, 2016

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I had a similar problem and to solve it I selected all my images in Bridge > right clicked > selected 'generate high quality thumbnails' and it updated ok.

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