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Bridge CC Won't Start

New Here ,
Nov 11, 2018 Nov 11, 2018

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Hello. Have 2 computers, one with Windows 7 and Photoshop CC. Bridge opens, no problem. Have a new computer with Photoshop CC, and Bridge CC will not start. Please do not suggest any changes to Preferences, purging cache and so on, as when I click the Bridge icon or attempt to browse Bridge within Photoshop CC, the hour glass icon appears for a half second, and then nothing. Thanks, Jim.

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correct answers 1 Correct answer

People's Champ , Nov 16, 2018 Nov 16, 2018

Smarter because I learned the same way you did.

I often tell people to create a separate extra user account because things can break with one account.

I suggest that  people create a separate "local" user account as a back door into their OS.

a "local" account does not require a Internet login verification.

as to your situation something got buggered up in the windows user profile you have.

could be as simple as a register error. could be a elevated permission error as windows tries to run the applic

...

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People's Champ ,
Nov 12, 2018 Nov 12, 2018

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Try R-clicking the Bridge icon and select "run as administrator" and see if that helps.

You are having a permissions issue.

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New Here ,
Nov 12, 2018 Nov 12, 2018

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Thanks for your idea, but no good. Jim.

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People's Champ ,
Nov 13, 2018 Nov 13, 2018

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Still think its a permissions error.

Can you create a new user ... login under new user and try to run the apps?

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New Here ,
Nov 15, 2018 Nov 15, 2018

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Hello. Well I took the time to create a new user, which took about 10

minutes with my slow connection, thinking all the time what a waste, but

all I can say is THANKS, because it worked! Now since you are obviously a

lot smarter than me, please explain to me with my first user account,

Photoshop and Lightroom would work and not Bridge? It is good for me to

learn from people like you. Thanks many times over, Jim.

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People's Champ ,
Nov 16, 2018 Nov 16, 2018

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Smarter because I learned the same way you did.

I often tell people to create a separate extra user account because things can break with one account.

I suggest that  people create a separate "local" user account as a back door into their OS.

a "local" account does not require a Internet login verification.

as to your situation something got buggered up in the windows user profile you have.

could be as simple as a register error. could be a elevated permission error as windows tries to run the application.

Adobe is not the only one has has these issues. You might want to un-install Bridge , run a registry cleaner like CCleaner, reboot and reinstall Bridge.

Or you could start using your new user account and save the other login as a back door.

Jim

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New Here ,
Nov 16, 2018 Nov 16, 2018

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Well again thank you, and I appreciate your several insights on Windows. It

was interesting as I was waiting for the new account to be active, one

message was verifying the availability and use of all Apps. I wish I could

return the favor, but you are way ahead of me. I hope you keep trying to

help others like me, who need expert assistance.

Again Many Thanks,

Jim

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New Here ,
Jan 29, 2020 Jan 29, 2020

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I was having a horrible time with Bridge 2020, it would start and then immediately crash. I tried the Shift/Alt option but it did not work. What finally did work was diabling Nvidea acceleration for the application, and just use integrated graphics. This is what I did:

 

This is for a 4yr old Dell M3800 laptop(i7, 16 gb, SSdrive,  etc) with nvidia acceleration (Quadro K1100M) running windows 10 pro. The following are the steps I did:

1. Right click desktop,

2. Choose Nvidia control panel,

3. Manage 3D settings panel,

4. Under 1. "Select the program to customize" locate bridge, mine showed up as: Siemens NX I-deas (bridge),

5. and then under 2. choose "integrated graphics".

6. Click Apply, and then run bridge.

 

I discovered this by noting that the error log in the event viewer pointed to the Nvidea file "nvd3dumx.dll, version: 10.18.13.5354" with Exception code: 0xc0000005, so I figured it was an Nvidea issue. Perhaps a new driver would help, but Dell has not published one for my PC.

 

To get to the event viewer go to "Adminitrative Tools", select event viewer from the list, Windows Logs, Applications to view your errors.

This worked for me so far, so good luck

 

Jerry

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New Here ,
Jan 13, 2021 Jan 13, 2021

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Thanks a lot! Worked perfectly form me. The only additional thing was that I had to add Bridge. It was not in the list under one. I added and went under 2 and chose integrated graphics. Applied and run BR OK

 

JR

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