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Bridge crash after update to version 13

New Here ,
Feb 14, 2023 Feb 14, 2023

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Hello, I had installed version 12.X of Bridge. This worked perfectly. I initiated the upgrade to version 13.x and had the old version uninstalled. Now Bridge no longer works. I have already uninstalled and reinstalled the new version several times. Unfortunately without success. I have not installed any Navida drivers. how can I solve this?


<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Bridge" applicationVersion="13.0.2" build="636" source="Windows-Client" crashType="n/a">
<time year="2023" month="2" day="14" hour="17" minute="29" second="50" timeoffset="60" timezone="Mitteleuropäische Zeit"/>
<user guid="d7ab6925-e7db-452d-ad10-0452b4bb6d0d"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="19045" applicationlanguage="de-de" userlanguage="de-DE" oslanguage="de-DE" ram="16267" machine="Intel(R) Core(TM) i7-2820QM CPU @ 2.30GHz" model="Intel64 Family 6 Model 42 Stepping 7" cpuCount="8" cpuType="8664" cpuFreq="2293 MHz" processorArchitecture="9"/>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="2108 MB" caption="Intel(R) HD Graphics 3000" description="Intel(R) HD Graphics 3000" driverDate="20160519000000.000000-000" driverVersion="" videoModeDescription="1920 x 1080 x 4294967296 Farben" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_0126&#38;SUBSYS_21D117AA&#38;REV_09&#92;3&#38;B1BFB68&#38;0&#38;10" installedDisplayDrivers="igd10umd64.dll,igdumd64.dll"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000000140DE57F5">
<backtrace crashedThread="0">
<thread index="0">

Crash or freeze






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