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Bridge CS6 Export Panel has stopped working overnight

Participant ,
Nov 02, 2017 Nov 02, 2017

Reposted on Adobe Tech Support Advice after no offical comment. Sorry for the Spam.

I'm forced to use Bridge CS6 since Adobe removed to function from CC. It's been working as expected until this morning. In the panel view, all my presets have disappeared and I can't make new ones as all the panel options are shaded out. If I right-click on an image and try to export, my presets are there but nothing happens when I choose one. Its happened on 2 separate installations so isn't isolated problem. I've restarted the software and PC and tried resetting the to factory default with ctl- alt on restart.

If anyone can suggest a fix would be great, but please dont waste your time suggesting Image processor or raw save as an alternative. Nether help work flow and stop me using Photoshop while they are processing and arntfit for purpose. Lightroom is also unusable because of the way we work.

I know its an old version but the feature is gold dust to me and saves hours per day.

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2017 Nov 17, 2017

Hi All,

Sorry for the inconvenience caused.

Please refer to below KB doc for re-enabling the services in Export panel of Adobe Bridge CS6.

Export panel not working in Bridge CS6

Thanks,

Deepak Gupta

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Adobe Employee ,
Nov 03, 2017 Nov 03, 2017

Hi Dayspring,

As your export panel is not working in any more in Bridge CS6, could you please let us know which Operating system are you using?

As a workaround you can turn back the date on your system before 31 OCT and let us know if the export panel works that way.

Regards,

Sahil

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Participant ,
Nov 03, 2017 Nov 03, 2017

I’m using Windows 10. Yes the date change works. The community figure that out a few days ago in the main thread. Bridge CS6 Export Panel has stopped working overnight

However I‘d rather have a proper fix for something I paid good money for, buying CS6 outright and continuing to pay a subscription towards. I didn’t buy it with the understanding that it had an expiration date.

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Adobe Employee ,
Nov 03, 2017 Nov 03, 2017

I have shared the information with the team, I'll provide you a possible solution once I have the required information. Thank you for your patience.

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Participant ,
Nov 04, 2017 Nov 04, 2017

Thank you. While your at it can you express how much we need this feature back in CC so we don’t need to use CS6. Workflow is about efficient use of time. Without this feature I spend more time making tea than editing photos.

I never used the export to Facebook stuff. Just need export to hard disk where we can have different presets, that works independent from Raw or Photoshop and can be queued.

Some of your customers do more than one wedding a week. Some of us shoot 30 Studio sittings a week and you need to multi task just to keep your head above water.

Lightroom, Raw & Image Processor are too slow and have operations and lock up the software.

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New Here ,
Nov 05, 2017 Nov 05, 2017

Hello,

i've the same problem. After setting the computer date to a value before 2017-31-10 the bridge works fine. After setting the computer date to the date of today the export function doesn't work.

My operating system: Windows 10.

@adobe: Please help!

Thank you

Matthias

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Community Beginner ,
Nov 03, 2017 Nov 03, 2017

We are having this very same problem on all of our three workstations. Even though it's an older version, this feature is very important. I can't backdate my computer because of all the other software that utilizes the date.  Please keep us posted, as we need this feature and the image processor is not a suitable replacement. We are using OS 10.9.5, and OS 10.8.5

thank you!

theresa valls

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Adobe Employee ,
Nov 17, 2017 Nov 17, 2017

Hi All,

Sorry for the inconvenience caused.

Please refer to below KB doc for re-enabling the services in Export panel of Adobe Bridge CS6.

Export panel not working in Bridge CS6

Thanks,

Deepak Gupta

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Community Beginner ,
Nov 19, 2017 Nov 19, 2017

Great, it works! Hopefully it won't stop working again in one month or a year

BR,

Mike

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Explorer ,
Nov 23, 2017 Nov 23, 2017
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I initially thought the proposed fix does not work, as I'd failed to properly follow the instructions completely.  But, thankfully I was wrong!  The fix does appear to work.  As Mike said, hopefully it will continue to work....

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