I just upgraded to Adobe Creative Cloud All Apps. I had already been using Bridge, in which I had created some metadata templates. Downloading ACC has apparently altered or over-written my previous installation of Bridge and created a problem: When I go to Tools/Append Metadata, my template names are greyed out and unusable (will not append). On the other hand, when I select Tools/Edit Metadata Template I can see the list of my previous templates as normal (not greyed out). What can I do to restore their normal function?
Thank you for reaching out to us. Could you please share the following information to better investigate the issue:
2. Os version
3. Metadata templates in Append and Replace under Tools menu will be enabled only when you have selected a file and in Tools/Edit, templates will always be enabled to use. Could you please confirm if you have selected any files before trying out the append/replace options?
4. If the issue still persists, could you please share a video recording and metadata templates you are using?
5. Is this working fine with previous version of Bridge?