Bridge mysteriously not placing assets in Illustrator... today

Report · May 16, 2018

Hello all,

These issues are becoming more and more frequent with Adobe products.

I have fully-up-to-date CC and all of a sudden I cannot place artwork files navigated to in Bridge CC (8.0.1.202 x64) into illustrator (22.1 64-bit). It works for indesign, photoshop, and have yet to try AE.

There is nothing odd about these files (tiff, psd, even jpg) and none will place.

Upon selecting Place into Illustrator in the right click context menu, it switches to AI and nothing.

Task MGR doesnt show that there is a hog of resources or anything so I am not entirely sure what happened. However, I used this function all over the place yesterday and all was peachy keen.

I did get an update today to Dimension, XD, and Photoshop perhaps, but than that shouldn't have made a difference.

PLEASE HELP. At work I don't have time to continually research all these bugs that at one time never occurred.

Thanks.

Windows 10 64 with plenty of RAM.

Report · May 16, 2018

Just minutes after this being approved by the moderators, I managed to find the issue which I guess I would call a bug.

My illustrator document has basically 5 layers - all separate layers.

The layer that will have the artwork, and the layer that I am working on is sandwiched right in the middle. Other layers have template, guides, dimension text, etc... Those other layers, not being worked on, are all locked.

I had the artwork layer selected prior to going to Bridge. Place into ---> no go.

For some reason, when I moved my artwork layer to the Top of the layer list, and then placed artwork from Bridge, booyah lightning quick.

So it works, but not the way I want it to.

So there is your bug and workaround.

Report · May 23, 2018

Very good to pinpoint the issue, did you also post in the Illustrator forum, and on their uservoice site?

Report · May 23, 2018

Thanks!

I did not. I honestly didn't even think to.

Report · Jul 02, 2024

This worked for m - bug still not fixed 2024

Report · May 10, 2024

Mine won't even switch to Illustrator. Bridge just sits there, looking dumbly.

Report · Jul 24, 2024

Hi @Parksite Karl ,

Thanks for your feedback.

Could you please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com and mention this thread.

Thanks,
Bridge Team