Bridge not previewing thumbnails

[Annie817]

Hello everyone.

I recently made a much needed update to my computer and adobe software. I recently purchased a new imac running the latest version of catalina and purchased the photography package from adobe. When I open bridge and try to preview Raw files (CR2), I can preview the image. The files open just fine in photoshop so I'm not understanding why I can't preview the thumbnails in bridge. I'm at a loss as to why I'm having this issue and have no clue where to start troubleshooting. Any words of wisdom would be very helpfull.

[jbm007 · Accepted solution]

Check your permission for the Bridge app.

Catalina has some extreme lockdowns on apps.

[dano14087812]

Hi you've just fixed my problem thx

[David Cardillo, PRH]

Thank you. Bridge was hanging and crashing trying to create thumbnails from my Desktop folder.

Unless there's an easier way, I just granted Full Disk Access in the Security & Privacy panel in System Preferences to Bridge (had to add it manually).

Every other app has asked for permissions for the things it needed to access (Documents, removable media, etc.). Bridge never did.

[dodgeOrBURN]

Hello,

I am also experiencing display issues in Bridge CS6 (Windows10 OS). I have refreshed, cleared the cache & reset the workspaces. They have been this way for a few days now. (They used to clear up by the next session, but alas, no longer)

 

Please advise.

Thank you for your time.

[jbm007]

That is a video driver issue.

You are using a un-supported app on a windows 10 system.

Click on your windos CS 6 icon and select properties.

Then select compatibility mode.

Select "run under windows 7" and see if that will clear it up.

Your options going forward are slim and none.

[anoeljr]

how do I check permissions for a specific app

[gary_sc]

You need to supply more information, there's no way to know what you are talking about. Also please add your OS (and what release) and what software you are talking about (and what release).

[anoeljr]

I am using an iMac 21.5 inch iMac (2015) with the Big Sur 11.2.3 os. I can
open my external drives on the computer. I can open the files directly in
PS or in camera raw if they are DNGs. I can't open files from external
drives directly in Bridge 11.0.1 or in Bridge 10.1.1. The attempt either
says no items or it says opening and just keeps spinning the little action
icon and never opens anything. The option to open in Bridge does not show
up in the menu when I right click on the mouse. The only option that shows
up is open in PS, which works ok. On all other computers I have used (Mac
and PC) Bridge will show whatever is on the drive whether folders or actual
photo files. It will not work on this computer which is new to me.
Originally I was on Catalina os. Bridge acted the same on it. I upgraded to
Big Sur with the same results. Bridge simply isn't working on this
computer. I also tried uninstalling and reinstalling it. It may have to do
with privacy permissions but I do not know what settings to use.

[dano14087812]

I'm sure someone will correct me if I'm wrong but I think this might help you?
Perhaps with Files and Folders too.

[Karla5DCA]

Hi Gary,

I just updated to Big Sur 11.2.3 on Macbook Pro.  I am having the same issue with Bridge showing edits in the preview.  I am using Bridge 11.0.1.109 and I  gave full disk access to both folders as instructed above. This is completely frustrating, any other suggestions?

Thank you,

Karla

[gary_sc]

Hi Karla,

(This thread has turned into a monster with too many different threads, it's become a mess.)

But let me ask what kind of images you are using. I need the camera and whether you are using raw or jpg images.

[jbm007]

Karla should start a new thread with the info you requested and a couple of screen shots.

[Norris Archer Harrington]

I did a right click in the blank area and it gave me options for viewing that weren't in the "View" pull down menu.  I clicked on one and it was the right choice.  Interestingly, now when I right click there those options no longer appear.  In any event, problem solved - for now - I hope - hahaha...

Thanks Mr. Bond.

[Norris Archer Harrington]

New computer Lenovo 7 slim.  Preview/thumbnail window WAS working, but now nothing.  Windows 11 with fresh Bridge download and installation.  What's wrong?  Any ideas?  Thanks.