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Bridge Photo Downloader-Doesn't see source

New Here ,
Jun 06, 2020 Jun 06, 2020

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I'm having an issue with my CC Bringe Photo Downloader. When I go to pull content off of my phone the downloader doesn't seem to recognize my external media device. This happenes with both my phone and my external HD. I'm able to manually pull them over using file expolorerbut curious what I have to do to get it to work. I also occasionally get the error code c0000005. I'm guessing its a setting but I can't seem to fin what allows the access? The drop down allows me to refresh but no items appear. Any ideas?

TOPICS
Crash or freeze , How to , Import and export , Keywords , Performance , Problem or error

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