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Bridge V 10.1 - Having problems with changing or adding metadata to photo files.

New Here ,
Jun 17, 2020 Jun 17, 2020

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Bridge will not let me change, add or delete metadata with this latest version 10.1 that I updated today. I was always able to modify metadata using the metadata tab, but with this new version the program freezes. Any idea as to what to do?

TOPICS
Bug , How to , Metadata , Performance , Problem or error

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correct answers 1 Correct answer

Community Expert , Jun 17, 2020 Jun 17, 2020

Try resetting Bridge's preferences:

 

When launching Bridge, Command-Option (Mac)/Control-Alt (Win) + Shift to choose “Reset Preferences”, Purge Entire Thumbnail Cache”, and/or Reset Standard Workspaces”.

 

Let us know if this works.

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Community Expert ,
Jun 17, 2020 Jun 17, 2020

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Try resetting Bridge's preferences:

 

When launching Bridge, Command-Option (Mac)/Control-Alt (Win) + Shift to choose “Reset Preferences”, Purge Entire Thumbnail Cache”, and/or Reset Standard Workspaces”.

 

Let us know if this works.

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New Here ,
Jun 18, 2020 Jun 18, 2020

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Thank you gary_sc,

Clearing the thumbnail cache worked. I appreciate your prompt reply.

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Explorer ,
May 19, 2021 May 19, 2021

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I have this same problem adding any metadata to non-raw files. I tried resetting everything, but it still gives me an error message if I try to add keywords or description to a jpeg or tif.

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