Bridge won't let external G-Drives sleep.

[darkscape]

Among ten thousand other issues with bridge, which I would ditch in a heartbeat if Affinity had an image browser, Bridge will not let my external hard drives sleep.

When I initially experienced the problem, I tried to solve it myself,  to no avail, which prompted a call into customer service. As an aside, I pay almost $700 a year for the creative suite, I call in 1 time for support and I get a bunch of buffoons who are so lost they eventually remote into my iMac and see if they can fix the problem-after 15 minutes of watching my mouse move back and forth across my screen, I ask the CSR "Um, what exactly are you looking for?" response "I'm trying to locate the file that's keeping photoshop from letting your hard drive sleep."  - it's not photoshop, it's bridge, there aren't any files open, no files selected in bridge and I could've one that myself" thanks, click, disconnect. Horrid CSRs for a company that charges me an arm and a leg for a license.

Their poking around got me to thinking, so I went into the activity monitor and noticed that there was a file located on an external drive that was keeping my externals from sleeping. The odd thing is that the file was saved and closed at least an hour or more prior to me discovering this in activity monitor. So I did some experimenting and sure enough, the minute I touch an external drive icon in bridge, my drives spin up (as they should, I know) but once I'm done with any files on the external drives and navigate away to a file on the local drive, the drives continue to spin. And spin, and spin. If I try to close Bridge, it crashes. If I unmount my drives, they take forever to disappear from the desktop, then bridge finally unfreezes (or crashes) and begins to work properly again. I then proceed to mount the drives, they stay sleeping. Touch a file on the externals inside Bridge, spin up, never sleep, overheat. Same problem all over again.

As an FYI, been using adobe products since Photoshop ver. 1. Yeah, I'm that old. So please don't hit me with the usual suspects: delete pref files, uninstall reinstall, try to recreate the effect with different drives, etc. been there done that. 99% of the time, I can solve most issues by a little googling. This one has my stymied and I haven't found any clues on the web. Gracias amigos.

[Lumigraphics]

This doesn't happen with all external drives (I have six hanging off my iMac...)

Have you checked with the drive vendor for firmware updates?

[darkscape]

Thanks for the idea. I'm definitely going to check into that, BUT, 3 different Gtech drives, 2 samsung SSDs and a few random self powered drives. The odds of all of them needing a firmware update are slim. It's still worth the effort to update any that have firmware updates. But it will happen with any drive that bridge accesses. 

[darkscape]

As per WD - G Tech drives don't have firmware updates. Back to the drawing board.

[jbm007]

Whats the file name and who has file permissions associated with that file?

[darkscape]

IT's not one specific file. any time I touch ANY file in bridge that's located on an external drive, the drive will not spin down until i either put the mac to sleep, close bridge or unmount the drives. Sporadically, i'm unable to unmount drives and have to force quit bridge to get the drives to sleep.

[Lumigraphics]

This was a problem with older versions of Bridge but was supposedly fixed a while back.

[darkscape]

I'm guessing it either wasn't fixed completely or this is a new version of the same bug.