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Bridge

New Here ,
Jan 29, 2025 Jan 29, 2025

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Suddenly while working in Bridge, I can no longer click, drag, and move thumbnails within a folder. WHY WOULD THAT BE????

 

Latest Bridge, MacBook pro with Sequoia

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Community Expert ,
Jan 29, 2025 Jan 29, 2025

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Moved post from Photoshop to Bridge. 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Community Expert ,
Jan 29, 2025 Jan 29, 2025

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Hi, @hightor, Can you please let us know what Workspace you are using? 

 

Also, I'm not fully sure what you're talking about. In Bridge, the images lie within a grid system of columns and rows. It's never been possible to just drag an image to a convenient spot within the Contents Panel. The sort order, though, has always been available. So, if you're talking about moving an image ABCD to ABDC, yes you can just drag it — normally.

 

Let's look at a couple of possible things that could prevent that.

 

The first thing that pops into my head is that you have "Show Items From Subfolders" set to on. If this item is checked, select it again to uncheck it.

2025-01-29_17-31-24.pngexpand image

The one big thing to warn you about with this fix is that all the images you were looking at will not look that way after you do this. This is because if you have one folder with multiple images, you can only sort the images from one folder. If you have items in three folders, you want to set a custom order; you'll need to put them all into the same folder.

The 2nd thing is that you may need to purge the cache of your folder. You do this from the Tools menu.

 

Oh, one warning: Bridge will NOT know your new sort order if you inadvertently go to a different sort order. One way to get around this is to rename the newly sorted image so that you can then resort by name.

 

Good luck!

 

 

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New Here ,
Jan 29, 2025 Jan 29, 2025

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bridge page 2025-01-29 at 9.17.38 PM.pngexpand image

 

This is a screen shot of the workspace.  I am trying to move thumbnails around within a folder, to change theirorder. The photos on the bottom couple of rows(not all rows ar shown in this screen grab)  , when clicked on, won't move. That's what I don't understand.

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Engaged ,
Jan 29, 2025 Jan 29, 2025

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"Clicked on" -- or click-and-dragged? I can in Version 15.0.2.432

When I click on a file, a blue frame highlights the selected file.

When I double-click, the file opens in Ps.

 

Larry

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New Here ,
Jan 30, 2025 Jan 30, 2025

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As I said in the original post above, "Suddenly while working in Bridge, I can no longer click, drag, and move thumbnails within a folder. WHY WOULD THAT BE????"      I am simply resorting files within a folder, which was going along normally, then suddenly files near the bottom of the grid won't move when clicked AND DRAGGED.

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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@hightor, Please let me know if you looked at the "Show Items From Subfolders" or not. If you did, what did you see?

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New Here ,
Jan 30, 2025 Jan 30, 2025

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In the folder I am working in there are no subfolders, only 90 images, so I can't click on the Show Items from Subfolders since it is greyed out. It's greyed out because there are no subfolders within that folder.

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New Here ,
Jan 30, 2025 Jan 30, 2025

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I am seeing that any photos in the bottom two rows of the grid won't move, where all other photosp thumbnails are moveable. ????

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New Here ,
Jan 30, 2025 Jan 30, 2025

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...and while you're here, a nother wierd thing that has begun to happen is when I create a new folder within another folder (still in Bridge) and move a selection of thumbnails into it, I get a error message about there already being a file or files with that name in the folder, yet the folder is still empty.   By the way, these are among so many bugs that keep cropping up in both Bridge and Photoshop, and I just don't see why Adobe keeps improving things into a giant failure.

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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Hi, @hightor, did you try and purge the cache of the folder in question?

 

(Substitute your folder "knobs & circles.")

2025-01-30_12-10-41.pngexpand image

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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Oh, IF that doesn't work, then please  Reset Bridge's preferences. 

 

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

 

Please let me know if either solves your issues.

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New Here ,
Jan 30, 2025 Jan 30, 2025

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Tried both of those, still can't move thumbnails from bottom rows.

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New Here ,
Jan 30, 2025 Jan 30, 2025

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For what its worth, I copied the folder from the external hard drive to my desktop, made no difference. 

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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Whew, you're having a day, I'm sorry for you.

 

OK, let's see if there's an issue with an image or more: Create a new folder and move images out, say, one row at a time. Keep doing this until you've moved out all of the images that can be resorted. And see if there's anything of note in the remaining images. Can you open them? Can you move any of these without all of the images in this folder? Does putting every image into a new folder make a difference?

 

Oh, have you tried quitting and restarting Bridge?

 

Since there is no setting that could cause this, I'm looking for a glitch and/or bug.

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New Here ,
Jan 30, 2025 Jan 30, 2025

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I have found a solution, though I'm not happy about it. If I open the file in photoshop and save as a copy, thst copy behaves normally. Then I delete the one that wouldn't move. Any idea whu that should make a difference.? Keep in mind the trouble makers were all in the bottom rows of the folder, so random corruption seems to not explain it.

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New Here ,
Jan 30, 2025 Jan 30, 2025

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Here's another pain in the neck thing that didn't used to happen in bridge. When you grap a file and drag it up, if you drag it to far, it ZOOMS to the top of you grid instead of scrolling at a speed where you can stop it. That is a real annoyance.

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New Here ,
Jan 31, 2025 Jan 31, 2025

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????

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Adobe Employee ,
Feb 21, 2025 Feb 21, 2025

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Hi hightor,
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/format?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com and mention this thread.


Thanks,
Bridge Team

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