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Bridge2020 Kernel Panic Crash

New Here ,
Jan 11, 2021 Jan 11, 2021

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Everytime I am using bridge for more like 15mins (mostly for previews, instant crash while exporting large files) a sudden shutdown appears - after the restart there is the following panic report:

 

I'im running on a 2017 Macbook pro, 16gb ram, Mojave 10.14

I tried deinstalling, re-installing the software, cleaning caches etc. 

 

any help appreciated!

 

*** Panic Report ***
panic(cpu 6 caller 0xffffff8002ad87bd): Kernel trap at 0xffffff8002abbdd6, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000001c7252000, CR3: 0x00000001804ac1df, CR4: 0x00000000003626e0
RAX: 0x000000000047effe, RBX: 0x000000000038fb8c, RCX: 0xffffffffffffff01, RDX: 0x800000038fb8c047
RSP: 0xffffff921bc8bab0, RBP: 0xffffff921bc8bb30, RSI: 0x0000000000000000, RDI: 0x00000001804ac000
R8:  0xffffff801faab180, R9:  0x0000000000000020, R10: 0x00000001c57ff000, R11: 0x0000000000000000
R12: 0xfffffeba87b67ff8, R13: 0xffffff803b1d7d10, R14: 0xffdfff801faab180, R15: 0x0000000000000ff8
RFL: 0x0000000000010287, RIP: 0xffffff8002abbdd6, CS:  0x0000000000000008, SS:  0x0000000000000000
Fault CR2: 0x00000001c7252000, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 2, VF: 0
 
Backtrace (CPU 6), Frame : Return Address
0xffffff800274f290 : 0xffffff80029aca1d 
0xffffff800274f2e0 : 0xffffff8002ae6b13 
0xffffff800274f320 : 0xffffff8002ad859a 
0xffffff800274f390 : 0xffffff8002959ca0 
0xffffff800274f3b0 : 0xffffff80029ac437 
0xffffff800274f4d0 : 0xffffff80029ac283 
0xffffff800274f540 : 0xffffff8002ad87bd 
0xffffff800274f6b0 : 0xffffff8002959ca0 
0xffffff800274f6d0 : 0xffffff8002abbdd6 
0xffffff921bc8bb30 : 0xffffff8002a61778 
0xffffff921bc8bb80 : 0xffffff8002a7c097 
0xffffff921bc8bbe0 : 0xffffff8002a368da 
0xffffff921bc8bd30 : 0xffffff8002a38388 
0xffffff921bc8bf10 : 0xffffff8002ad8b95 
0xffffff921bc8bfa0 : 0xffffff8002959baf 
 
BSD process name corresponding to current thread: Adobe Bridge 202
 
Mac OS version:
18A391
 
Kernel version:
Darwin Kernel Version 18.0.0: Wed Aug 22 20:13:40 PDT 2018; root:xnu-4903.201.2~1/RELEASE_X86_64
Kernel UUID: DF83AD37-501E-3B4F-B1F0-04F3AC90FE35
Kernel slide:     0x0000000002600000
Kernel text base: 0xffffff8002800000
__HIB  text base: 0xffffff8002700000
System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)
 
System uptime in nanoseconds: 117956044783851
last loaded kext at 112866646670850: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8723b000, size 32768)
last unloaded kext at 113696915159587: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8723b000, size 32768)
loaded kexts:
com.paloaltonetworks.kext.pangpd 5.1.0f75
com.apple.driver.AppleAHCIPort 329.200.2
com.apple.driver.AppleBluetoothMultitouch 94
com.apple.filesystems.smbfs 3.3
com.apple.driver.AudioAUUC 1.70
com.apple.fileutil 1
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.41
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.kext.AMDFramebuffer 2.0.0
com.apple.kext.AMDRadeonX4000 2.0.0
com.apple.driver.AppleHDA 282.10
com.apple.driver.AppleGraphicsDevicePolicy 3.22.18
com.apple.AGDCPluginDisplayMetrics 3.22.9
com.apple.driver.AppleHIDALSService 1
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.8f6
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelSKLGraphics 12.0.0
com.apple.driver.AGDCBacklightControl 3.22.9
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.kext.AMD9500Controller 2.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.eficheck 1
com.apple.driver.AppleGFXHDA 100.1.23
com.apple.driver.AppleMuxControl 3.22.18
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleEmbeddedOSSupportHost 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 12.0.0
com.apple.driver.AppleThunderboltIP 3.1.2
com.apple.driver.AppleMCCSControl 1.5.7
com.apple.filesystems.hfs.kext 407.200.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.driver.AppleTopCaseHIDEventDriver 138
com.apple.filesystems.apfs 945.200.129
com.apple.driver.AirPort.BrcmNIC 1400.1.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 190
com.apple.security.TMSafetyNet 8
com.apple.iokit.IOAHCIBlockStorage 301.200.2
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.4
com.apple.kext.triggers 1.0
com.apple.kext.AMDRadeonX4100HWLibs 1.0
com.apple.kext.AMDRadeonX4000HWServices 2.0.0
com.apple.driver.DspFuncLib 282.10
com.apple.kext.OSvKernDSPLib 527
com.apple.iokit.IOAVBFamily 700.6
com.apple.plugin.IOgPTPPlugin 700.7
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.8f6
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.8f6
com.apple.AppleGPUWrangler 3.22.9
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.kext.AMDSupport 2.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 282.10
com.apple.iokit.IOHDAFamily 282.10
com.apple.iokit.IONDRVSupport 530
com.apple.driver.AppleGraphicsControl 3.22.18
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGraphicsDeviceControl 3.22.18
com.apple.iokit.IOAcceleratorFamily2 400.24
com.apple.iokit.IOSurface 255.1
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 530.9
com.apple.driver.usb.cdc.ncm 5.0.0
com.apple.driver.usb.AppleUSBiBridge 1.0
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleActuatorDriver 2400.15
com.apple.driver.AppleHIDKeyboard 208
com.apple.driver.AppleHSBluetoothDriver 138
com.apple.driver.IOBluetoothHIDDriver 6.0.8f6
com.apple.iokit.IOBluetoothFamily 6.0.8f6
com.apple.driver.AppleMultitouchDriver 2400.15
com.apple.driver.AppleInputDeviceSupport 2400.7
com.apple.driver.AppleHSSPIHIDDriver 55
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4
com.apple.driver.AppleThunderboltDPInAdapter 5.5.7
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.7
com.apple.driver.AppleHSSPISupport 55
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleThunderboltNHI 4.7.5
com.apple.driver.AppleHPM 3.3.0
com.apple.iokit.IOThunderboltFamily 6.8.1
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.quarantine 3
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 493.0.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 456.200.8
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.kext.CoreTrust 1
com.apple.iokit.IOUSBMassStorageDriver 145.200.2
com.apple.iokit.IOSCSIBlockCommandsDevice 408.200.1
com.apple.iokit.IOSCSIArchitectureModelFamily 408.200.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 47
com.apple.iokit.IOTimeSyncFamily 700.7
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
 
EOF
Model: MacBookPro13,3, BootROM 254.0.0.0.0, 4 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.38f7
Graphics: Intel HD Graphics 530, Intel HD Graphics 530, Built-In
Graphics: Radeon Pro 460, AMD Radeon Pro 460, PCIe
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)
Bluetooth: Version 6.0.8f6, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci1b21,622, AHCI Controller, Thunderbolt@196,0,0
Serial ATA Device: LaCie Rugged RAID 0, 4 TB
USB Device: USB 3.0 Bus
USB Device: iBridge
Thunderbolt Bus: MacBook Pro, Apple Inc., 37.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 37.1
Thunderbolt Device: Rugged Raid THB USB3, LaCie, 3, 7.1

 

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Crash or freeze , Problem or error

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New Here ,
Jan 11, 2021 Jan 11, 2021

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I'm having the same problem using bridge on a pc.  Bridge seems to be holding on to memory and it builds up fast.  I've tried everything.  I'm using the latest version of both PS and bridge.  I've been using Adobe products for over 35 years, can't remember anything like this happening.  

I've had to close bridge down numerous times, on occasian when I open the bridge it doesn't remember what is has done (move, copy or edit)  at first I was redoing everything, them realized that when I took at the folder I put the stuff in - all was there!  too any problems for Adobe not to address.  

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Community Expert ,
Jan 11, 2021 Jan 11, 2021

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Change this setting and see if it helps2020-12-13_17-59-45 Bridge rendering.jpg

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