Bridge2020 Kernel Panic Crash

Report · Jan 11, 2021

Everytime I am using bridge for more like 15mins (mostly for previews, instant crash while exporting large files) a sudden shutdown appears - after the restart there is the following panic report:

I'im running on a 2017 Macbook pro, 16gb ram, Mojave 10.14

I tried deinstalling, re-installing the software, cleaning caches etc.

any help appreciated!

*** Panic Report ***

panic(cpu 6 caller 0xffffff8002ad87bd): Kernel trap at 0xffffff8002abbdd6, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00000001c7252000, CR3: 0x00000001804ac1df, CR4: 0x00000000003626e0

RAX: 0x000000000047effe, RBX: 0x000000000038fb8c, RCX: 0xffffffffffffff01, RDX: 0x800000038fb8c047

RSP: 0xffffff921bc8bab0, RBP: 0xffffff921bc8bb30, RSI: 0x0000000000000000, RDI: 0x00000001804ac000

R8: 0xffffff801faab180, R9: 0x0000000000000020, R10: 0x00000001c57ff000, R11: 0x0000000000000000

R12: 0xfffffeba87b67ff8, R13: 0xffffff803b1d7d10, R14: 0xffdfff801faab180, R15: 0x0000000000000ff8

RFL: 0x0000000000010287, RIP: 0xffffff8002abbdd6, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x00000001c7252000, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 2, VF: 0

Backtrace (CPU 6), Frame : Return Address

0xffffff800274f290 : 0xffffff80029aca1d

0xffffff800274f2e0 : 0xffffff8002ae6b13

0xffffff800274f320 : 0xffffff8002ad859a

0xffffff800274f390 : 0xffffff8002959ca0

0xffffff800274f3b0 : 0xffffff80029ac437

0xffffff800274f4d0 : 0xffffff80029ac283

0xffffff800274f540 : 0xffffff8002ad87bd

0xffffff800274f6b0 : 0xffffff8002959ca0

0xffffff800274f6d0 : 0xffffff8002abbdd6

0xffffff921bc8bb30 : 0xffffff8002a61778

0xffffff921bc8bb80 : 0xffffff8002a7c097

0xffffff921bc8bbe0 : 0xffffff8002a368da

0xffffff921bc8bd30 : 0xffffff8002a38388

0xffffff921bc8bf10 : 0xffffff8002ad8b95

0xffffff921bc8bfa0 : 0xffffff8002959baf

BSD process name corresponding to current thread: Adobe Bridge 202

Mac OS version:

18A391

Kernel version:

Darwin Kernel Version 18.0.0: Wed Aug 22 20:13:40 PDT 2018; root:xnu-4903.201.2~1/RELEASE_X86_64

Kernel UUID: DF83AD37-501E-3B4F-B1F0-04F3AC90FE35

Kernel slide: 0x0000000002600000

Kernel text base: 0xffffff8002800000

__HIB text base: 0xffffff8002700000

System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)

System uptime in nanoseconds: 117956044783851

last loaded kext at 112866646670850: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8723b000, size 32768)

last unloaded kext at 113696915159587: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8723b000, size 32768)

loaded kexts:

com.paloaltonetworks.kext.pangpd 5.1.0f75

com.apple.driver.AppleAHCIPort 329.200.2

com.apple.driver.AppleBluetoothMultitouch 94

com.apple.filesystems.smbfs 3.3

com.apple.driver.AudioAUUC 1.70

com.apple.fileutil 1

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.41

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.kext.AMDFramebuffer 2.0.0

com.apple.kext.AMDRadeonX4000 2.0.0

com.apple.driver.AppleHDA 282.10

com.apple.driver.AppleGraphicsDevicePolicy 3.22.18

com.apple.AGDCPluginDisplayMetrics 3.22.9

com.apple.driver.AppleHIDALSService 1

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.8f6

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelSKLGraphics 12.0.0

com.apple.driver.AGDCBacklightControl 3.22.9

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.kext.AMD9500Controller 2.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.eficheck 1

com.apple.driver.AppleGFXHDA 100.1.23

com.apple.driver.AppleMuxControl 3.22.18

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleEmbeddedOSSupportHost 1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 12.0.0

com.apple.driver.AppleThunderboltIP 3.1.2

com.apple.driver.AppleMCCSControl 1.5.7

com.apple.filesystems.hfs.kext 407.200.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.driver.AppleTopCaseHIDEventDriver 138

com.apple.filesystems.apfs 945.200.129

com.apple.driver.AirPort.BrcmNIC 1400.1.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 190

com.apple.security.TMSafetyNet 8

com.apple.iokit.IOAHCIBlockStorage 301.200.2

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.4

com.apple.kext.triggers 1.0

com.apple.kext.AMDRadeonX4100HWLibs 1.0

com.apple.kext.AMDRadeonX4000HWServices 2.0.0

com.apple.driver.DspFuncLib 282.10

com.apple.kext.OSvKernDSPLib 527

com.apple.iokit.IOAVBFamily 700.6

com.apple.plugin.IOgPTPPlugin 700.7

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.8f6

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.8f6

com.apple.AppleGPUWrangler 3.22.9

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.kext.AMDSupport 2.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 282.10

com.apple.iokit.IOHDAFamily 282.10

com.apple.iokit.IONDRVSupport 530

com.apple.driver.AppleGraphicsControl 3.22.18

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.AppleGraphicsDeviceControl 3.22.18

com.apple.iokit.IOAcceleratorFamily2 400.24

com.apple.iokit.IOSurface 255.1

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 530.9

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.driver.usb.AppleUSBiBridge 1.0

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 2400.15

com.apple.driver.AppleHIDKeyboard 208

com.apple.driver.AppleHSBluetoothDriver 138

com.apple.driver.IOBluetoothHIDDriver 6.0.8f6

com.apple.iokit.IOBluetoothFamily 6.0.8f6

com.apple.driver.AppleMultitouchDriver 2400.15

com.apple.driver.AppleInputDeviceSupport 2400.7

com.apple.driver.AppleHSSPIHIDDriver 55

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4

com.apple.driver.AppleThunderboltDPInAdapter 5.5.7

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.7

com.apple.driver.AppleHSSPISupport 55

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleThunderboltNHI 4.7.5

com.apple.driver.AppleHPM 3.3.0

com.apple.iokit.IOThunderboltFamily 6.8.1

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.quarantine 3

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 493.0.0

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 456.200.8

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.kext.CoreTrust 1

com.apple.iokit.IOUSBMassStorageDriver 145.200.2

com.apple.iokit.IOSCSIBlockCommandsDevice 408.200.1

com.apple.iokit.IOSCSIArchitectureModelFamily 408.200.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 47

com.apple.iokit.IOTimeSyncFamily 700.7

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Model: MacBookPro13,3, BootROM 254.0.0.0.0, 4 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.38f7

Graphics: Intel HD Graphics 530, Intel HD Graphics 530, Built-In

Graphics: Radeon Pro 460, AMD Radeon Pro 460, PCIe

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)

Bluetooth: Version 6.0.8f6, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

PCI Card: pci1b21,622, AHCI Controller, Thunderbolt@196,0,0

Serial ATA Device: LaCie Rugged RAID 0, 4 TB

USB Device: USB 3.0 Bus

USB Device: iBridge

Thunderbolt Bus: MacBook Pro, Apple Inc., 37.1

Thunderbolt Device: Rugged Raid THB USB3, LaCie, 3, 7.1

Report · Jan 11, 2021

I'm having the same problem using bridge on a pc. Bridge seems to be holding on to memory and it builds up fast. I've tried everything. I'm using the latest version of both PS and bridge. I've been using Adobe products for over 35 years, can't remember anything like this happening.

I've had to close bridge down numerous times, on occasian when I open the bridge it doesn't remember what is has done (move, copy or edit) at first I was redoing everything, them realized that when I took at the folder I put the stuff in - all was there! too any problems for Adobe not to address.

Report · Jan 11, 2021

Change this setting and see if it helps