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Bug in Beta 14.1.1.271: Wrong path in address bar

Engaged ,
Jun 26, 2024 Jun 26, 2024

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I have reported this before, but here is the visual proof: Bridge 14 at times shows the wrong path in the address bar. It is worth noting that the first displayed path (a search result path) wasn't used before today. It must be some older, cached entry from some previous session.

Please don't ask me to send in files or to look at my system. You won't find anything unusual – this is solely a Bridge-problem.

Visible in the clip:

  • Active content tab shows a wrong path
  • User changes tab to force a refresh
  • User changes back to previous tab
  • New path shown

 

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Beta , Bug

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Engaged ,
Jul 03, 2024 Jul 03, 2024

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@Mohit Goyal Could you or anyone else from the Bridge Team please confirm this bug as "seen", even if you haven't replicated it yet?

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Adobe Employee ,
Jul 04, 2024 Jul 04, 2024

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Hi @polyxo 

Thank you for reporting the issue. We can see the problem in the screen recording you shared. We understand that the issue is intermittent and not specific to any particular file or folder. However, since we are unable to replicate the issue on our end, could you please help us by recalling the operations you performed when you encountered the problem?

For example, did you switch workspaces, open another content panel, perform a search, or open another window? Any details you can provide will help us replicate the issue.

Thank you for your assistance.
Regards,

Bridge Team

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Engaged ,
Jul 05, 2024 Jul 05, 2024

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Hi @Swati Agarwal thanks for confirming my observation!
I only remember that I had just started an editing session and that I could repeat the steps to record that clip for you. The only special thing about the folder path shown in the clip is that Dropbox listens and creates an online copy of all files (local files remain in place).

 

I run into this issue once every other day, but I haven't spotted a clear pattern yet. I'll let you know as soon as I do.

 
Some general feedback: The best software products I know are always apps that are actually used in production by their makers. If you had just a single professional sitting in your office doing actual productive work with Bridge (not just programmers imitating users for bug-tracking) you should run into more malfunctions, could replicate them right in your office (without the friction of users having to send in files). You could move faster, overall.

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Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

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Thanks @polyxo for your response, it would be great if you can record the clip and share with us to sharewithbr@adobe.com for observation.. that would help us to replicate the issue locally.

 

Regards,

Bridge Team

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Engaged ,
Jul 10, 2024 Jul 10, 2024

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Hi @Swati Agarwal I sent you the original clip.

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