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Cache purge in Bridge CS4 made Find inoperable

Explorer ,
May 23, 2019 May 23, 2019

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After Bridge CS4 glitched/froze last week while I was entitling an image, I came to the Forum and learned that I should purge central cache. After doing a Force Quit and after rebooting my iMac (OS 10.11.6), I did purges of individual folders first, then the central purge. But now I cannot Find anything using the Find box at the top right of CS4 or from the Edit>Find drop-down menu or by using Spotlight (which shows images, but not the dates or where the images are). I can always go to my hard drive and search for an image there and then, using the date, go back to Bridge and scroll to the date to see the image, but that gets old fast. What can I do to regain the Find feature? (Find works fine everywhere else.)

Individual folders in CS4 also now take longer to populate the images and seem to be going through a different process than previously.

Can anyone give me a solution to these issues?

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May 24, 2019 May 24, 2019

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Hi mimzoe,

Sorry that Bridge CS4 is unexpectedly taking longer than usual to populate images after you've purged cache for certain folders.

Could you please try restoring preferences for Bridge CS4 as it  returns settings to their defaults and can often correct unusual application behavior.

Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.

Check the option "Reset Preferences" in the below dialog when shown.

ResetPreferences
Restore Settings dialog

Let us know how it goes.

Thanks,

Akash

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Explorer ,
May 24, 2019 May 24, 2019

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Thank you, Akash. I not only purged cache for certain folders but also then did a central cache purge, to no avail  I'm reluctant to reset preferences because I don't want to lose labels and ratings or anything else for my many thousands of photos. I'm willing to let the folders populate slowly and not risk losing my file names or keywords or metadata.

The more significant issue is that Find is non-functional. Do you have any suggestion about how to restore that, please?

Mim

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Community Expert ,
May 24, 2019 May 24, 2019

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Have you checked the box to search un-indexed files in the Find command (indexed = cached)?

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Explorer ,
May 24, 2019 May 24, 2019

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Yes, Stephen, but it always comes up with No items to Display.

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Explorer ,
May 26, 2019 May 26, 2019

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FYI, the program asked me to do another central cache purge, and I did, and guess what: Find is working again...at least for now. I'm a happy camper.

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Explorer ,
May 27, 2019 May 27, 2019

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Well, that didn't last long. It's back to not being able to Find anything. Bummer.

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