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Camera Raw not available.

New Here ,
Jan 08, 2019 Jan 08, 2019

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I have the Adobe Bridge CC 2019 version. When I clicked on the Camera Raw button while a photo was selected in the previous version, I was able to use Camera Raw. With this new version, I am not able to use Camera Raw at all. !

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Community Expert ,
Jan 08, 2019 Jan 08, 2019

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Do you have a subscription for Photoshop 2019?

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People's Champ ,
Jan 09, 2019 Jan 09, 2019

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download the latest version of ACR

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Community Expert ,
Jan 10, 2019 Jan 10, 2019

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Do you get an error message or what happens?

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New Here ,
Feb 09, 2019 Feb 09, 2019

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That happens to me too!

It does not appear an error message, it just freezes the action, like this:

And I can't do anything, I can't even close or cancel the action.

Please somebody help

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People's Champ ,
Feb 09, 2019 Feb 09, 2019

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Go into acr preferences in Bridge and see if you can clear out your cache

Sent from my iPhone

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New Here ,
Feb 09, 2019 Feb 09, 2019

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It's not responding 😞

I tried what you said, and nothing...

Thank you, anyway! ❤️

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People's Champ ,
Feb 09, 2019 Feb 09, 2019

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Try clearing your Bridge preferences,

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New Here ,
Feb 13, 2019 Feb 13, 2019

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nothing works out 😞

i'm inconsolable T.T

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New Here ,
Feb 13, 2019 Feb 13, 2019

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I have more info, actually: i managed to open a photo - but only one that was small, a cellphone pic, in jpeg.

A photo that I took with my professional camera, in .cr2 file, I couldn't.

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