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CAMERA RAW NOT WORKING ON BRIDGE 2020

New Here ,
Oct 20, 2020 Oct 20, 2020

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Since yesterday Camera Raw it´s not working on Bridge 2020. Does anybody with the same problem, any suggestions to fix it? Thanks¡

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Camera RAW , Problem or error

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Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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I updated my ACR to new version (13) and isnt working anymore. 

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Hi

 

Thank you for reaching out to us.  To help us better investigate the issue, it would be great if you can help with the below queries/workarounds:

 

  1. If you are using Bridge 10.1, could you please update to Bridge 11.0 and see if it resolved your problem.

 

If you still face the issue, then please provide:

 

  1. Machine configuration, Bridge and Camera Raw version
  2. What is the result when you are tying to open files in Camera Raw. If the option to open in Camera Raw is disabled, or Camera Raw is opening but the file is not or any other scenario
  3. Types of assets
  4. Screen recording 
  5. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
  6. Bridge logs
    1. MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    2. WIN - %appdata%\Roaming\Adobe\Bridge 2021
  7. Have you tried opening your files in Camera Raw with Photoshop

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