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Can't rate and label jpg files in Bridge

Community Beginner ,
Aug 11, 2021 Aug 11, 2021

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So I cannot rate and label only jpg files in Bridge 10.0.4.157. All other formats is working.

I have Camera RAW 12.3 - the latest update.

I already have reset all preferences and purge a cache. Is didn't help.

Any suggestions?

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Bug , Problem or error

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Community Expert ,
Aug 11, 2021 Aug 11, 2021

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What operating system? Where are the problem files located? Have you tried Bridge 2021 (v11)? Do you get an error message or what happens when you try applying a label?

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Community Beginner ,
Aug 11, 2021 Aug 11, 2021

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I use Windows 10 20H2. Files located on a local disks. Last time was OK - i've labeld files in a same filders with a same Bridge. And then something happend. I try label file with CTRL+6 or set rate stars with a mouse under the pic in Content window and nothing. No errors, no labels, no stars. It looks like file is locked. But BMP files or Folders where is JPG files is located I can label and rate. Only JPG files I can't mark.

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Community Expert ,
Aug 11, 2021 Aug 11, 2021

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Can you set ratings in Windows Explorer?

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Community Beginner ,
Aug 12, 2021 Aug 12, 2021

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Yes. If you mean tag a file through Properties/Details/Tag - there tag and rating are saves. In jpg file, actualy.

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Community Beginner ,
Aug 12, 2021 Aug 12, 2021

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I solve this problem. My antivirus app Avast blocked writing metadata in jpg files. I turned it off. [facepalm]

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