Can't set Bridge CC 2017 as default program for opening photos

[alyssas96827966]

I have done EVERYTHING. I am currently on chat with Adobe Customer Care (what a joke) and I still can't "right-click" on a jpg, png, tiff, etc. and set Bridge as my default program. I can make Photoshop my default app for photos, but I can't get Bridge to work. I am working on a Windows 7.

It doesn't seem like a Windows problem because all other Adobe apps work fine when I set them as a default app. Also, it worked fine before the update. Does anyone have a solution that doesn't involve doing these steps? I also tried the file associations in Control Panel > Programs > Default Programs. It's the same dialog so it was pointless to try.

It still doesn't show up as a program I can "use" to open this file. Yet, I can easily view pictures in it, I just have to go the long way to find them or copy and paste the location in Bridge.

[alyssas96827966 · Accepted solution]

After spending close to two hours dealing with the less than helpful Adobe "Support Chat" my problem wasn't fixed. Then, long after I went home I thought of a possible solution. Bridge is supposed to be a .exe file. So this morning I checked the properties of Bridge (under Program Files > Adobe > Adobe Bridge 2017). It said it was an Application (.exe), but I decided to add .exe extension to the end of Bridge's name (Bridge.exe instead of just Bridge). It worked. Such a simple fix.

I am very displeased with Adobe's tech support. I knew more about the program than she did and the only reason I had the hunch about the .exe extension was because of a similar problem I had that was already solved on a different forum.