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Can't zoom in and can't rotate images after updating to Adobe Bridge CC 2019

New Here ,
Oct 21, 2018 Oct 21, 2018

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I updated Adobe Bridge to CC 2019 a couple of days back and have been facing a couple of issues ever since:

1) I can't seem to rotate most of my RAW files. Out of 1200 files in a folder, there are about 300 which I can rotate but the rest I can't.

2) I can't zoom in to 100% view on the same images as well.

I have tried uninstalling and installing again but it hasn't helped. The same files were absolutely fine in the prior version of Adobe Bridge.

Does anybody know what's happening here?

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2018 Oct 26, 2018

Please reset preferences as per steps below:

  • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

  • Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

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People's Champ ,
Oct 21, 2018 Oct 21, 2018

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Try clearing your preferences.

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Adobe Employee ,
Oct 26, 2018 Oct 26, 2018

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Please reset preferences as per steps below:

  • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

  • Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

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New Here ,
Oct 27, 2018 Oct 27, 2018

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Thank you, Abhishek.

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New Here ,
Oct 08, 2020 Oct 08, 2020

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I did this twice, and it did not work.  If I use various comands to rotate imager 5-10 times, it will eventually rotate it, but only one image at a time. 

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New Here ,
Dec 07, 2022 Dec 07, 2022

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LATEST

this did not work

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New Here ,
Oct 27, 2018 Oct 27, 2018

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Thank you, jbm007.

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