• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Cannot label/rate Images in bridge

New Here ,
Jan 29, 2019 Jan 29, 2019

Copy link to clipboard

Copied

We are running an Imac Pro connected to external drives, with 2 different imacs accessing via network.

From time to time Labeling becomes unusable, Cannot rate/label with CMD + num or manually click to star/ make selections. Restarting the computer helps for a certain time, labels can be made but then will happen again. Cache size has been increased by double as well as purged, issue still persists. One way to make the issue happen on demand is if one of the other Imacs labels an item in the same folder which then renders the iMac Pro unusable.

Suggestions, thoughts, HELP???

Views

361

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 29, 2019 Jan 29, 2019

Copy link to clipboard

Copied

Hi RMPSTUDIO,

Can you please try reset Bridge preferences and let us know if you face any issues.

  • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

  • Select  options--Reset Preferences, Reset Standard Workspaces--and then click OK.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 30, 2019 Jan 30, 2019

Copy link to clipboard

Copied

Yes Bridge preferences have been reset, issues still persist

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 17, 2019 Feb 17, 2019

Copy link to clipboard

Copied

LATEST

I am having this issue as well. I am able to rate in Photo Mechanic, so I know it's not a writability issue on the file permissions.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines