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Cannot obtain files from this device. Adobe Bridge

New Here ,
Jan 16, 2021 Jan 16, 2021

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I am trying to get the imgaes from my SD card, convert to DNG and save to my computer. I've done it a million times, but today I am getting the error message: Adobe Bridge cannnot obtain files from this device. Please ensure that the device is connected prooperly, or that the battery is charged, and try again.

 

I tried a different card reader and different USB ports and still the same error. I even uninstalled Bridge and reinstalled it so it is the most up to date version. In the preview before I click "Get Media" I can see all of the images so I know it's reading my card.

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Crash or freeze , Import and export , Performance , Problem or error

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People's Champ ,
Jan 19, 2021 Jan 19, 2021

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What OS version do you have?

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