Cannot open Bridge 2022 anymore

[Ralph Adobe]

Hi there,

since my yesterday's update to MAC Monterey 12.4 , i cannot open Bridge 2022 anymore. Despite an update of Bridge to the latest version, de-and reinstallation of Bridge 2022, i am still unable to open it. It crashes immediately. Bridge 2021 still works fine. Has anyone a clue how to fix the problem? Thks. Ralph

[Lumigraphics · Accepted solution]

Have you deleted the preferences? Uninstall/reinstall on the Mac is generally a waste of time- that's a Windows troubleshooting step.

[Ralph Adobe]

Hi Lumigraphics, i am not sure what you mean. Where shoud I delete the preferences as i am unable to open Bridge?

[gary_sc · Accepted solution]

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application, for the Mac, press Command-Option-Shift. For PCs, press Control-Alt -Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache”, and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

[Ralph Adobe]

Thank you very much Gary and Lumigraphics. You made my day!! Bridge works fine again!

[David17473252miky]

This isn't working for me, even when pressing Cmd+Opt+Shift I can't open Bridge, I just get the same "Quit unexpectantly" message.

[Ralph Adobe]

Make sure that you keep on holding CMD-OPT-SHIFT until the window pops up. By the way, on european Macs you will have to press CMD-ALT-SHIFT as there is no OPT key. Good luck.

[David17473252miky · Accepted solution]

Still wasn't working - however, I found the solution on another thread - Sophos Anti Virus is blocking it from launching.

[adimihaimoise]

Thank you very much! Easy fix. Some disapointments because I had to do this.