Cant access stock contributor under 'publish'

[PmPhotographic]

I am a adobe stock contributor.  I have used the Bridge>Publish> Adobe stock contributor previously, but now cannot.  If I open the publish tab, the window for adobe stock contributor displays a message 'Adobe Stock service is not available'

Can anyone explain why and suggest a fix?

I can access and upload via the web interface.

Also, Ive tried logging off of all adobe products and then re logon, but to no avail

Thanks

[jbm007 · Accepted solution]

Try resetting your Bridge preferences.

[PmPhotographic]

Hi,

Thanks for your message, and it has lead to me getting it to work again, though I'm unsure why.  After closing Bridge, I tried to relaunch it with ctr+alt+shift selected, but it didnt launch.  I then tried without ctr+alt+shift selected and could upload direct from bridge to adobe stock.  It did prompt me to set up access, so something did change.

This is a fairly recent instll of bridge after a clean windows install, the only thing I changed was the cache location, this was not changed when I tried to reset preferences...