Could not complete your request because the file was not found.

[wimv10770333]

Hi. I can't open Photoshop CC2019 from Bridge CC2019. I get the next message:  "Could not complete your request because the file was not found". When I open the picture(RAW .NEF) from the finder, PS works well.

Does anyone knows what's going on?

[Abambo]

Discussion successfully moved from Adobe Creative Cloud to Bridge

[wimv10770333]

I think it is not a bridge problem. I also get the same message from Capture One.

[Abambo]

Then it looks like a computer configuration problem.

[dpacker_sc]

I'm having this same issue today. My Adobe Camera Raw updated yesterday (apparently it was set to auto-update) and now my raw files will not open. Did you update your ACR, too?

[Abambo]

A month ago?

[dpacker_sc]

I don't understand your question? My Camera Raw updated yesterday, and I'm now having the same issue as the original poster. I was asking if they updated their Camera Raw, too.

[Abambo]

Well, OP asked a question a month ago. Updates of today didn’t probably not trigger the problem as this thread is a month old and was quite asleep.

[Rolf Södergren]

Since I first took part in this conversation I have found the following.

My photos are stored on a NAS (server). Lightroom manages to read and write these files, but Photoshop has been changed in the latest update and refuses to access the server. My workaround has been to store a file temporary on my disk while working with in Photoshop and the import the resulting file into my Lightroom catalog.

I don't know if this applies to your problem(s), but it solved mine, even though it means some extra work during my post-processing.

[dpacker_sc]

Oh wow! I can't believe they did that. I just tried copying one of mine from my server and that appears to be exactly my issue. I hope they get a lot of complaints and fix it because that definitely causes a lot of extra work.

Thank you for the reply! At least I can continue working for now, albeit it in a slower fashion.

Have a great day,

Debbie

[Abambo]

If “they did that” than “they” introduced a timing problem. Network attached storage is sometimes to slow for your computer. The OS flages a file not found too early.

I’m working exclusivly on NAS and do not have a similar problem until now.

[dpacker_sc]

I also just found out that you can revert back to your previous version of Camera Raw (11.1 for me). The issue doesn't seem to exist for me in that version. I've had issues opening network files from other programs before, but this is a first for Adobe.

[Varun Varshney · Accepted solution]

Hi wimv10770333,

Thank you for reporting your issue.

This issue has been fixed with latest update of Camera Raw CC (11.2.1). Please update to the latest version via Adobe Creative Cloud and let us know if the issue persists.

Regards,

Varun Varshney

[Rolf Södergren]

Hi!

Updating Camera Raw seems to solve the problem.

Thank you.

Rolf Södergren