Crashes on Startup

[Daytona64]

Bridge opens with an Error Window - you click ok and it closes the app. I have removed the app via CC account and reinstalled - cleared cashes and preferences. Still the same. Any ideas?

[Vijay Singh Negi]

Hi @Daytona64 ,

Thank you for your feedback.

We were unable to reproduce the issue on our end.
Could you please provide the following details to help us investigate further?

• Bridge version
• System configuration
• Please submit the crash report using the Adobe crash reported. (Please make sure the email id is same as used here)

Can you also try launching bridge after cleaning up app data : 

•  you can find Bridge data at folder 
  • MAC - ~/Library/Application Support/Adobe/ Bridge 2025
  • WIN - %appdata%\Roaming\Adobe\Bridge 2025
• Take a backup of this folder and delete it from above location and try relaunching

Your assistance is greatly appreciated!

Thanks,
Bridge Team