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CRASHING EVERY TIME I STAR AN ITEM

New Here ,
Sep 12, 2019 Sep 12, 2019

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every time I change the stars on an item in bridge, my application completely crashes. I have never experienced such an insane glitch from Adobe. This is keeping me from accomplishing all of my work. PLZ HELP ASAP

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Crash or freeze

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Community Expert ,
Sep 13, 2019 Sep 13, 2019

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Have you either tried resetting your preferrences or reinstall Bridge?

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Enthusiast ,
Sep 13, 2019 Sep 13, 2019

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I've only witnessed this once before and it was a permissions issue when attempting to rigth the metadata to an external drive/server on a network. The port had issues with limited access for users on their company network. Not sure if that's the case here, but anytime you have stuff on a network, raid, or external drive, it makes me wonder about permissions. Is there a particular file it's doing this too? Is it all files, all formats?

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