Downloader on Mac in Bridge CC2017

Report · Nov 04, 2016

At last after more than one years waiting the Photo Downloader is now back working on Mac! Both my cameras (Canon 1D Mark IV and 5D Mark III) are working with Downloader using the new Bridge CC2017.

One problem though. Connected with usb-cable the images on the memory cards are not deleted when this option chosen. Both cameras with these problems. No error messages. Just a message that the images have been deleted, but still on the memory card!

Report · Nov 04, 2016

Hi Stefan,

Can you check if you read and write permissions on the memory card or only read permissions.

Regards,

Gautam

Report · Nov 04, 2016

How to check? I am using Lexar Professional 800x 64 GB on my Canon 5D Mark III.

Med vänliga hälsningar

Stefan

4 nov. 2016 kl. 10:12 skrev GautamBahl <forums_noreply@adobe.com>:
Downloader on Mac in Bridge CC2017
created by GautamBahl <https://forums.adobe.com/people/GautamBahl> in Bridge General Discussion - View the full discussion <https://forums.adobe.com/message/9112448#9112448>
Hi Stefan,

Can you check if you read and write permissions on the memory card or only read permissions.

Regards,
Gautam
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Report · Nov 04, 2016

Right click on the image and choose get info and check if you have read & write permissions.

TO isolate the issue copy one image to desktop and then try to delete that file from Bridge.

Regards,

Gautam

Report · Nov 04, 2016

What?! I believe you have completely misunderstood the problem.

When using Photo Downloader in Bridge importing my images from my camera there is an option to delete the images from the card in my camera after import. This is not working using Bridge CC2017. Even though the Downloader says the images have been deleted they have not. I have to delete them using the camera software.

This has nothing to do with writable or readable! If the card was just readable I would never have had the possibility to take any photos whatsoever.

Med vänliga hälsningar

Stefan

4 nov. 2016 kl. 11:36 skrev GautamBahl <forums_noreply@adobe.com>:
Downloader on Mac in Bridge CC2017
created by GautamBahl <https://forums.adobe.com/people/GautamBahl> in Bridge General Discussion - View the full discussion <https://forums.adobe.com/message/9112613#9112613>
Right click on the image and choose get info and check if you have read & write permissions.

TO isolate the issue copy one image to desktop and then try to delete that file from Bridge.

Regards,
Gautam
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9112613#9112613 and clicking ‘Correct’ below the answer
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Report · Dec 03, 2016

And nor does it work with my Canon 5D Mark III. Have to empty the card in camera using the menues in the camera.

Report · Jul 01, 2017

Still no solution to this problem?! I am paying for this product! When connected with usb on both of my cameras (Canon 1D mark IV and 5D Mark III) the Photodownloader shuts down almost everytime in the middle of the import and I have to restart all over. This is not acceptable!

And still the images on my memory cards on both cameras never are deleted even though the Photodownloader says this is the case! Not acceptable!