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Explorer ,
Oct 04, 2024 Oct 04, 2024

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I can't get used to BR 2024. I hate that Adobe has reduced the Color Theme options to just dark and light, and has removed the middle gray. So I got on the phone with Adobe, only to have the tech disable the version 11 I had, forcing me to downgrade to an older version (11.0). It seemed to work fine. But I got a new computer, and now this is all I see in BR 2021 (see attachment). What the heck?

janee_0-1728231523052.png

 

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Community Expert ,
Oct 04, 2024 Oct 04, 2024

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quote

this is all I see in BR 2021

By @darrisleeharris

 

Your document window is too large for your monitor. You can

  • Dock the Window
  • Resize the Window by dragging any corner
    Then move the Window by dragging the Title bar

 

Is there a reason you have not upgraded to Bridge 2024 on your new computer?

janee_0-1728071948859.png

 

I've moved your post from Photoshop to Adobe Bridge.

 

Jane

 

 

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Explorer ,
Oct 06, 2024 Oct 06, 2024

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Thanks for the reply. I'm not sure what you mean; attached is a pic showing what it looks like trying to change preferences. Resizing has no affect. And the reason I like like 2021 BR better than 2024 BR is that there is a middle gray in the Color Theme options. 2024 only offers basically black and white. Also 2024 PS is terrible with guides. Pull out a guide and it's the color spec'd in preferences. But adjust that guide and it turns blue. Why can't this be disabled, or have the color user controllable? AI doesn't mean a thing when other things ruin my user experience. Thanks again!

 

janee_0-1728231410500.png

 

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Community Expert ,
Oct 06, 2024 Oct 06, 2024

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@darrisleeharris 

 

My apologies, I misread your first message. See these two help pages for resetting preferences:

 

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html#:~:text=Start%20Adobe%20Br...

"This document can help you resolve sluggish performance or system errors that occur while you use Adobe Bridge. System errors can manifest themselves in many different ways, including (but not limited to) the following:

  • A blank or flickering dialog box
  • A frozen cursor or screen
  • An error such as "The application 'unknown' has unexpectedly quit."

Different factors can cause system errors, including conflicts among device drivers, software, and hardware, and corrupt elements in specific files. Although a system error occurs only when you work with Bridge, Bridge isn't necessarily the cause. It could be the only application that is memory- or processor-intensive enough to expose the problem.

 

 

https://helpx.adobe.com/bridge/using/adobe-bridge-workspace.html#restore_preferences

 

If resetting preferences doesn't work, contact Adobe Customer Care. They are the only ones who can look at your screen. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

 

Note that they will most likely delete your preferences file.


Do not reply to PMs, which are likely to be scammers.

Let us know if this works or if you need more help.

 

Jane

 

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Explorer ,
Oct 06, 2024 Oct 06, 2024

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Thanks Jane,

Because of a new computer, this is a new install for both BR 2021 and 2024. I'm trying to get used to BR 2024, but it's not going well. I'm using Apple's latest computer and Adobe's latest BR, and my user experience is the worst ever. BR 2024 is so slow, it's affecting how fast I can simply review images. BR is always "loading" images. Even toggling between images with the arrow keys is met with a delay. This is why I fear every new version. I could care less about AI features when fundamental functionality is bad. Thanks again for your reply, sorry to rant a little!

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Explorer ,
Oct 06, 2024 Oct 06, 2024

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p.s. Jane, attached is the pic when I tried to reset BR 2021. I checked all the boxes and no change

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