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Export Panel in Bridge 2020 - Transparency is Shown as Black Instead of White

New Here ,
Jul 14, 2020 Jul 14, 2020

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When I export a PSD file into a JPG from the Export Panel, I get the transparency replaced with black instead of the usual white background. I don't see an option for this in the export panel or presets. 

Screen Shot 2020-07-14 at 10.48.29 PM.png

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Community Expert ,
Jul 15, 2020 Jul 15, 2020

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JPEG files cannot have transparency. PNG, TIFF, and PSD do support transparency.

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New Here ,
Jul 15, 2020 Jul 15, 2020

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You misunderstand, the original PSD files I am trying to convert have transparency. I want them to be exported as JPGs with a white background. Instead, I'm getting a black background. If I simply save as JPG, the background is converted to whatever color is your background color in Photoshop. Usually, I have it set to white. I have an action that does this but I would like the Export panel in Bridge to do it because it is much faster. 

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Community Expert ,
Jul 15, 2020 Jul 15, 2020

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Hi Pixelneeds,

 

Not sure how you are exporting from Bridge (you do not mention the process you are using), but if you use the Tools (menu) -> Photoshop -> Image Processor... you can utilize any actions you may have made.

 

Does this work for you?

2020-07-15_09-52-07.png

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New Here ,
Jul 15, 2020 Jul 15, 2020

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Hi Gary,

 

I like the Export panel in Bridge because I can right-click and choose an export preset quickly. I need to export a few images at a time and I find the export panel is lightning fast. Except for the black background problem. Also, I'm not sure how to make the action so that it saves as a JPG in it's current location.  

 

Screen Shot 2020-07-15 at 1.01.04 PM.png

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Community Expert ,
Jul 15, 2020 Jul 15, 2020

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That's not the result I'm getting, just tested it and the JPEG has a white background.

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New Here ,
Jul 15, 2020 Jul 15, 2020

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Did you use a photoshop file with lots of transparency? The use case is product shots that need a white background but need to be in certain dimensions. The files I'm using are sRGB, and high res with layer masks. 

 

 

 

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Community Expert ,
Jul 16, 2020 Jul 16, 2020

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I know how to test with PSD files, thanks. It worked for me, and my JPEG Miniexport script also worked as expected. I'm a product photographer.

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New Here ,
Jul 16, 2020 Jul 16, 2020

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Thank you for your help. Lumigraphics. I am a product photographer as well.

 

It must be some sort of glitch. It's not the end of the world but it would be nice if it worked properly. 

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