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File loading trouble

jennifera28440412
New Here ,
Oct 28, 2018 Oct 28, 2018

Hi updated my Photoshop CC and Bridge CC last night from the 2015 to the 2017 version.  Now I can't open any of my files.  I get a pop up that says "Could not complete your request because photoshop does not recognize this type of file."  I worked on pictures all day yesterday and now nothing will open.  Any suggestions?

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melissapiccone Community Expert
Community Expert ,
Oct 29, 2018 Oct 29, 2018
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Can you open them directly in Photoshop from file, open? What type of files are you trying to open?

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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Bridge - Get Started
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Troubleshoot Performance & Freeze Issues
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How to Install Output Module
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Camera Raw editing is not enabled
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Bridge does not recognize some devices
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