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foto downloader freezing

New Here ,
Nov 23, 2021 Nov 23, 2021

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using catalina since 2 weeks - after the last bridge update the foto uploader is freezing...! (this is so annoying!)

i use a sony alpha 1! capture one is working! 😉

TOPICS
Crash or freeze

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Adobe Employee ,
Nov 26, 2021 Nov 26, 2021

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Hello,

 

Thank you for your feedback.

 

To better investigate the issue, could you please provide the following information

1. System configuration
2. Bridge version
3. Is Photo Downloader freezing as soon as you launch it or while importing?
4. Screen recording of the issue
5. Are you facing this issue with earlier Bridge versions also?
6. File format you are using

 

Thanks,
Bridge Team

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New Here ,
Nov 26, 2021 Nov 26, 2021

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LATEST

did a big sure upgrade. no time for a days long support chain! now the bridge problem is solved and my computer is much faster!!! (catalina is a no way osx!) have a nice day and thanks for the support!!! 8)

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New Here ,
Nov 26, 2021 Nov 26, 2021

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same here!!

 

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New Here ,
Nov 26, 2021 Nov 26, 2021

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you should upgrade to big sure. i did und realized big sure is the first
usefull and clean and fast osx since "ages"!!! (and the bridge problems are
gone and my computer is 30% faster! catalina is CRAP!) 🙂

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