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Help! /dev on Macintosh HD is crashing Bridge

Participant ,
Jun 24, 2020 Jun 24, 2020

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The new Bridge is displaying /dev under the Macintosh HD and it is causing Bridge to hang. Please add a fix so that Bridge does not see this drive. Finder doesn't show it.

 

Screen Shot 2020-06-24 at 11.53.15 AM.pngScreen Shot 2020-06-24 at 11.53.51 AM.png

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Bug , Crash or freeze , Performance

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Community Expert ,
Jun 24, 2020 Jun 24, 2020

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Hi Mikie, LI

 

Gotta tell ya, I've never looked but I also see the /Dev drive when looking at the Hard Drive folder. No clue about what that is beyond the fact that I do not creash or freeze or anything bad when see it or examing it. I have a hunch that something else in your system is though.

 

Please do two things:

 

1) rebuild your Bridge's Prefs:

When launching Bridge, Command-Option (Mac)/Control-Alt (Win) + Shift to choose “Reset Preferences”, Purge Entire Thumbnail Cache”, and/or Reset Standard Workspaces”.

 

#2) Dump all of your local caches:

Go to Tools (menu): -> Cache -> Manage Cache. 

Then select Purge all local Caches

 

Let us know how this works. Thanks!

2020-06-24_12-35-02.png

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Participant ,
Jun 24, 2020 Jun 24, 2020

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I did try that as well before I posted here. And during that process Bridge also got stuck and stopped responding. So I had to force quit. My version looks a little different than yours since I am on the newest version.Screen Shot 2020-06-24 at 12.38.30 PM.pngScreen Shot 2020-06-24 at 12.41.20 PM.png

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Participant ,
Jun 24, 2020 Jun 24, 2020

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So I will continue to monitor the behavior, but since trying to manage cache after Bridge already started and it didn't work, I went ahead and help the Option key while starting it back up and went ahead and cleared everything through this window.Screen Shot 2020-06-24 at 12.44.15 PM.png

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Community Expert ,
Jun 24, 2020 Jun 24, 2020

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Hi Mikey,

 

Actually we do have the same version, you just did the same thing via the Preferences and I went throught the Tools menu.

 

No issue, no problem, they do the same thing.

 

One quick question: Is it ONLY when you observe the /Dev does your system hang? Is there any given reason you are going into your hard drive in this way? [FWIW, since I've been using Bridge (it came out in CS2), I generally just drag the folder or an item from within the folder to Bridge in my Dock to open folders. Have you tried that?]

 

If this continues you might try a complete uninstall and re-install and see if that solves things. 

 

And again, I've never seen the /Dev EVER before, but since I have it and am not having problems, either I woke up on the right side of the bed or there's something "curious" about your instillation or system. Hopefully we can get this right!

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Community Beginner ,
May 13, 2022 May 13, 2022

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I did the same as you.  but the /dev folder still shows up, and Bridge still seems to hang or crash when using it since this /dev folder started showing up.  Did you manage to resolve this?

 

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Community Expert ,
May 13, 2022 May 13, 2022

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Please only post once with an issue, don't start a new thread. /dev is one of the UNIX folders and shouldn't show if disk permissions are correct and you aren't showing hidden files/folders. Looking at it should not cause problems for Bridge.

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